Talent.com
Warehouse Customer Service

Warehouse Customer Service

Denali Staffing GroupAnchorage, AK, US
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Job Description

Job Description

Your Responsibilities :

  • Support and resolve customer issues, including shipment tracking, credits, and product availability
  • Review sales orders and correct, keep records of completed work
  • Accountable for all aspects of order processing including customer orders purchase orders, receiving, and production of shipping documents
  • Handle packing and shipping
  • Answer incoming phone calls
  • Assist with customer orders

Skills and Qualifications :

  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • A positive attitude is an absolute requirement
  • Empathy and understanding while assisting customers with orders over the phone
  • Relate and align all duties, customer interactions, and other activities to an underlying business purpose
  • Excellent customer service skills and be able to communicate clearly and effectively
  • Resourceful and skilled in problem-solving
  • Superior organization skills and the ability to manage multiple tasks simultaneously and be able to prioritize deadlines
  • Detailed and process-oriented and possess critical thinking skills
  • Proficient with computers, Facebook, and MS Excel, and comfortable learning other computer programs / systems

    • Benefits :

    Medical, Dental, Vision, 401k, Tuition Assistance Program, Employee Assistance Program, and more!

    Job Posted by ApplicantPro

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    Customer Service • Anchorage, AK, US

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