Senior Account Manager

Job Description

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Senior Account Manager

Posting Start Date : 9 / 25 / 25

Job Location (Short) :

Billings, Montana, USA, 59105 | Herriman, Utah, USA, 84096

Requisition ID : 34065

Onsite or Remote : Onsite Position

Join Komatsu and Be Part of Something Big!

Job Overview

Join our team as an Account Manager - Hard Rock Underground at Komatsu. In this role, you will provide leadership and effective communication to the Komatsu Management Team, collaborating closely with our Komatsu Mining Representatives. Your focus will be on ensuring strong, multidirectional communication, fostering high levels of customer satisfaction through our dedicated personnel, robust equipment fleet, and efficient processes that drive the success of our operations.

Key Job Responsibilities

• Provide Overall Leadership and Account Manager Oversight (this role is the face of Komatsu to the customer)
• Responsible for coordinating with the local branch in all aspects related to the customer account i.e, scheduling technicians, engage in Work in Process and Accounts Receivable activities to assist in proper communications between the customer and the region.
• Full ownership of customer relationship.
• Provides reports, research and documentation to both customers and regional teams to drive improvement and provide solutions.
• Possesses organizational, communication and problem-solving skills.
• Drive market share growth with the expanded Komatsu Hardrock Underground product line in assigned territory.
• Responsible for follow-up of all customer account issues including accounts receivable, product support, rental and sales.
• Properly schedule and provide leadership at customer meetings.
• Participate in various customer and community events.
• Stay informed about industry trends, technological advancements, and regulatory changes in the mining sector to identify opportunities for growth and innovation.

Qualifications / Requirements

Additional Information

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com .

EEO Statement

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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