Talent.com
Retail Operations Manager - Retail & Sales -The Sazerac House

Retail Operations Manager - Retail & Sales -The Sazerac House

Sazerac CompanyNew Orleans, LA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Sazerac Company Overview

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram's V.O., Myers's, Goldschlger, Parrot Bay, 99 Brand, and Platinum Vodka.

We're proud of our award-winning culture and distilleries. Our Louisville office has been named one of the "Best Places to Work in Kentucky" four times, and our Buffalo Trace Distillery has earned the title of "world's most award-winning distillery" through the dedication of our craftsmen for well over 200 years. Whether you're a recent graduate or an experienced professional, Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting, entrepreneurial industry.

Job Description / Responsibilities

The Commercial Operations Manager will lead the strategic direction for key profit-driving areas at Sazerac House, including Retail, Event Sales, and other revenue-generating programs. This role calls for an entrepreneurial-minded leader who can enhance overall business performance while fostering a positive and dynamic work culture. As a visionary manager, the ideal candidate will inspire and empower their team to achieve growth across all commercial operations, ensuring daily retail functions run smoothly and effectively.

This role focused on The Sazerac House, a tourist destination and tourist attraction.

Key Responsibilities

Brand Values & Mission Integration

  • Uphold and promote Sazerac House's values and mission, ensuring they are embedded in all operations and guest interactions.
  • Lead initiatives that incorporate Sazerac brands into the guest experience authentically, demonstrating professionalism in interactions with team members, guests, and stakeholders.
  • Evaluate and develop team talent, creating a successful team that embodies Sazerac's culture, and design a staffing plan suited to a workforce with a significant part-time component.

Retail Operations & Sales Performance

  • Oversee daily retail operations, including inventory management, staff supervision, and visual merchandising.
  • Monitor and analyze sales performance, producing reports to inform strategic decisions and drive revenue growth.
  • Lead the event sales program by attracting and securing events such as private functions and corporate gatherings, managing the process from inquiries and proposals to contract negotiations.
  • Client & Vendor Relationship Management

  • Build and maintain relationships with clients, event planners, and external vendors to enhance Sazerac House's reputation and encourage repeat business.
  • Develop event concepts and proposals that align with Sazerac House and brand objectives, ensuring each event supports brand identity and goals.
  • Retail Strategy & Campaign Development

  • Create and implement retail strategies to maximize revenue and profitability, focusing on product selection, pricing, and promotional activities.
  • Partner with internal teams to ensure seamless event logistics and outstanding guest experiences.
  • Work with brand teams to design and execute retail campaigns and promotions that align with Sazerac's priorities.
  • Performance Development & Team Leadership

  • Conduct PDS (Performance Development System) reviews with direct reports, utilizing PDS to support skill enhancement, consistent performance evaluations, and measurable progress tracking.
  • Foster a high-performance culture rooted in empathy, integrity, and transparency, motivating a diverse team in a collaborative and growth-oriented environment.
  • Support professional development initiatives to guide staff in reaching their full potential, promoting pride and ownership in their contributions.
  • Cross-Functional Leadership & Collaboration

  • Serve as a key member of the Sazerac House Leadership Team, offering innovative ideas that support cross-departmental goals and objectives.
  • Model behaviors aligned with company values, setting a positive and forward-looking tone to inspire the broader team.
  • Collaborate closely with other departments to ensure all plans promote business synergies and smooth coordination across teams.
  • Qualifications / Requirements

    To be successful in the role, you'll need these requirements :

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • 10+ years relevant experience retail people management and retail operations
  • 5+ years of experience in customer service and retail
  • Ability and willingness to work non-traditional hours (nights / weekends)
  • Excellent oral & written communication skills
  • Demonstrate the ability to work as a team as well as self-directed
  • Working knowledge of MS Office Products (Word, Excel and Outlook)
  • Ability to communicate with all levels of an org
  • A proven track record of driving attendance, experience, and revenue within high volume brand home, attractions, experiential retail space
  • Adept interpersonal skills and ability to interact and communicate effectively while maintaining a positive outlook
  • Excellent communication, negotiation, and conflict resolution skills
  • Strategic thinker and passionate for achieving long-term success via hands on, solutions oriented approach
  • PREFERRED

  • Strong planning and organizational skills
  • Ability to handle multiple tasks at one time
  • Master's degree in related field
  • Physical Requirements

  • Ability to pick up and / or move objects up to 25 pounds without assistance
  • In-person job attendance
  • #LI-AS1

    Compensation : Placement within the salary range is calculated based on years of directly relatable experience for the position. The salary range refers to base salary only and does not include car allowance, annual bonus, fuel, or cell phone reimbursement.

    Culture and Benefits

    A career at Sazerac offers you the opportunity to reach your full potential as part of a creative, decisive, high-performance team. Sazerac values the needs and wants of our team members and offers inclusive benefits to attract and retain the best talent. Our culture is built upon the values of hard work, diligence and personal responsibility.

    Sazerac Team Members enjoy :

  • Competitive Pay
  • Comprehensive Benefits from Day One including medical, dental, vision, disability, and life insurance.
  • Family Coverage : Options to cover family members, including domestic partners.
  • 401(k) Plan : Immediate access to a matching 401(k) plan.
  • Flexible Time Away : Enjoy paid time off (PTO), holidays, and parental leave.
  • Mental Health and Wellness : Access to mental health care and wellness incentive programs.
  • Educational Support : Benefit from tuition reimbursement and our scholarship program for dependents of Sazerac team members.
  • Fun Extras : Enjoy branded apparel, fun events, and a team member bottle purchase program.
  • Training and Development : Opportunities for professional growth and development.
  • Benefits, salary range, and programs may vary by role or location. For roles within our commercial team - the Salary range refers to base salary only and does not include car allowance, annual bonus, fuel or cell phone reimbursement. Please ask your Talent Acquisition Partner for more information about our total rewards package. Sazerac is committed to equality of opportunity without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.

    Min

    USD $80,469.00 / Yr.

    Max

    USD $120,745.00 / Yr.

    serp_jobs.job_alerts.create_a_job

    Retail Sales Manager • New Orleans, LA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Area Manager

    Area Manager

    PJ's CoffeeMetairie, LA, US
    serp_jobs.job_card.full_time
    As the Area Manager, you will play a crucial role in overseeing the operations of multiple coffee shop locations within our franchise. Your primary focus will be on ensuring each store's success thr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Manager

    Shift Manager

    Checkers & Rally'sLaPlace, LA, US
    serp_jobs.job_card.full_time
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shift...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Retail Assistant Store Manager - 2786

    Retail Assistant Store Manager - 2786

    First Cash, Inc.Algiers, LA, US
    serp_jobs.job_card.full_time
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Assistant Store Manager

    Retail Assistant Store Manager

    SkechersNew Orleans, LA, US
    serp_jobs.job_card.full_time
    We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Head Manager

    Head Manager

    SnipesGretna, LA, US
    serp_jobs.job_card.full_time
    We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Lead - PT

    Operations Lead - PT

    At Home Stores LLCKenner, LA, US
    serp_jobs.job_card.full_time
    Our Vision : To become the leading Home Dcor retailer.Our Mission : Enable everyone to affordably make their house a home. Job Summary : The Operations Lead (OL) oversees store processes and supports a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    General Manager

    General Manager

    Checkers & Rally'sLaPlace, LA, US
    serp_jobs.job_card.full_time
    At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you will be responsible for executing t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Rooms Operations Manager

    Senior Rooms Operations Manager

    Marriott InternationalNew Orleans, LA, US
    serp_jobs.job_card.full_time
    Manages the execution of all operations in the rooms area departments (e.Front Office, Engineering / Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee sa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Experience Manager - The Sazerac House - New Orleans, LA

    Guest Experience Manager - The Sazerac House - New Orleans, LA

    Sazerac CompanyNew Orleans, LA, US
    serp_jobs.job_card.part_time
    The Guest Experience Manager is responsible for overseeing all aspects of the guest journey at the Sazerac House.This role drives the consumer engagement strategy, aiming to create meaningful, last...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Retail Store Manager - 2781

    Retail Store Manager - 2781

    First Cash, Inc.New Orleans, LA, US
    serp_jobs.job_card.full_time
    We are currently looking for the right.In addition to the hourly rate our Retail Store Managers can earn a very lucrative monthly bonus, contributing to a major portion of a Retail Store Managers t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Restaurant Manager - Laplace, LA

    Restaurant Manager - Laplace, LA

    Church's ChickenLa Place, LA, US
    serp_jobs.job_card.full_time
    Church's Restaurant General Manager.The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    United RentalsSlidell, LA, US
    serp_jobs.job_card.full_time
    If you would like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!. As Operations Manager at United Rentals, you will leve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales

    Retail Sales

    Cracker Barrel Old Country StoreSlidell, LA, US
    serp_jobs.job_card.part_time
    What is it like to work at Cracker Barrel? It feels like.Care beyond the table At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospital...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Territory Restaurant Operations Specialist

    Territory Restaurant Operations Specialist

    Pizza HutDestrehan, LA, US
    serp_jobs.job_card.full_time
    Territory Restaurant Operations Specialist.Destrehan, LA ID#bf50d359-9b82-469e-8557-a9670049dd1b.AHA Huts Territory Restaurant Operations Specialist Job Description AHA Huts is a 15 unit Pizza Hut ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE MANAGER IN LAROSE, LA

    STORE MANAGER IN LAROSE, LA

    Dollar GeneralLarose, LA, US
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant Zone Manager

    Restaurant Zone Manager

    Raising Cane'sKenner, LA, US
    serp_jobs.job_card.full_time
    Raising Cane's Chicken Fingers.Initial hiring pay range (based on location, experience, etc.At Raising Cane's Chicken Fingers, we serve only the most craveable chicken finger meals it's our One Lo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Account Manager - New Orleans, LA

    Retail Account Manager - New Orleans, LA

    Atomic BrandsKenner, LA, US
    serp_jobs.job_card.full_time
    With innovative brands like Monaco Cocktails and Kentucky Coffee Whiskey, Atomic Brands believes in fun, flavor, and unforgettable moments! We hire for attitude and character, then provide loads of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    HRI HospitalityNew Orleans, LA, US
    serp_jobs.job_card.full_time
    At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We're here to expand the possibilities of what once was, with our history of restoring properties to their former...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager

    Assistant Manager

    Jimmy John'sMarrero, LA, US
    serp_jobs.job_card.full_time
    Assistant Managers work with the General Manager to oversee in-store operations and back-of-the-house paperwork.Managers must lead by example and execute systems and procedures with 100% integrity....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Retail Assistant Store Manager - 2781

    Retail Assistant Store Manager - 2781

    First Cash, Inc.New Orleans, LA, US
    serp_jobs.job_card.full_time
    We are currently looking for the right.Retail Assistant Store Manager .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales associat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30