Overview
The Dairy Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He / She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Dairy Department. He / She coordinates human relations for the Dairy Department and ensures execution of all company and department policies and procedures on a timely basis.
Key Responsibilities
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
- Responsible for hiring, training and performance management of team members
- Responsible for communication of information distribution to entire department
- Responsible for maintaining positive atmosphere, spirit and morale within the department
- Demonstrate effective leadership skills by managing time and delegation
- Develop team members and future leaders utilizing available materials and systems
- Support and execute division concepts and programs
- Accountable for executing and meeting financial goals
- Responsible for identifying areas of opportunity throughout the store and within the department
- Ensure quality and consistent product availability and solutions to our guests
- Responsible for safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
- Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
- Oversee that department systems and processes are utilized consistently and correctly
- Direct meetings with the department leadership team to effectively plan production and promotion goals
- Verifies team member schedules against business needs
- Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
- Verify all books and manuals are kept updated
- Oversee inventory process and reporting
- Oversee that Food Safety Procedures are adhered to
- Approve all purchase orders and maintain adequate levels
- Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock
- Ensure proper rotation procedures are being enforced
- Make sure all tags are properly placed and in good condition
- Demonstrate good conflict management skills
- Perform other duties assigned by upper management
Key Requirements
Must be 18 years of age or olderHigh School Diploma or equivalentMinimum of 1 years' experience in grocery or dairy departmentThe Department Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team membersAbility to work and communicate with all levels of management and subordinates in a professional mannerAbility to self-motivate, problem-solve and work with minimal supervisionBe able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting at a height of 5 feet, climbing, pushing, pulling, and walkingAbility to lift and carry items weighing up to 75 lbs. and push and pull up to 100 lbsAbility to work within a freezer and / or fridge for an extended period of timeMust possess technical skills to perform basic math and computer tasks (Word, Excel, Email)Ability to work at fast-paced, but efficient and controlled mannerMust maintain Certified Food Safety Manager certificationBilingual English / Spanish a plusAbility to receive phone calls at homeMust be flexible to work various hours / shifts, including weekends and holidaysMust attend meetings, including out-of-town, requiring overnight staysMust be able to transfer to another store within the areaAbility to function as a team member and get along with othersSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Research, Analyst, and Information TechnologyIndustries
RetailJ-18808-Ljbffr