Flight Operations Manager (Onsite)

Flight Operations Manager

At Collins Aerospace, we're redefining what it means to keep the world moving. As the Flight Operations Manager leading our Annapolis-based Flight Operations Center, you'll play a pivotal role in delivering world-class service that not only meets but exceeds customer expectations.

Are you ready to lead a high-performing team, drive operational excellence, and help shape the future of our global flight support services? This is your opportunity to make an immediate impact on both our customers and your team while supporting the company's long-term growth and service commitments.

What You Will Do

• Oversee a team of Flight Coordinators responsible for resolving operational issues in a 24 / 7 operations center, ensuring seamless and responsive service delivery.
• Collaborate with managers and staff across Flight Operations to define and implement best practices, procedures, and objectives that drive efficiency and customer satisfaction.
• Coordinate medium-term operational strategy for staffing, workload balance, and process improvements to meet future growth.
• Manage the training and development of Flight Coordinators, ensuring the team stays ahead of industry and technology changes.
• Deliver an exceptional customer experience by verifying, coordinating, and resolving customer concerns with urgency and care.
• Actively support employee career development through coaching, stretch assignments, and Individual Development Plans.
• Provide on-call leadership support for the Flight Operations Center outside of normal business hours and manage the 24 / 7 team schedule.
• Ensure all activities maintain legal and global trade compliance and contribute to continuous improvement through software and process enhancement initiatives.
• Be onsite at the Annapolis Flight Operations Center at least 80% of the work week.

What You Will Learn

Qualifications You Must Have

Qualifications We Prefer

What We Offer

Some of our competitive benefits package includes :

Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.

Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other propel us all higher, again and again.

Apply now and be part of the team that's redefining aerospace, every day.