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Technical Lead
Technical LeadBeacon Hill • Lake Forest, IL, US
Technical Lead

Technical Lead

Beacon Hill • Lake Forest, IL, US
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My client is actively seeking a Technical Lead to support their growing IT ecosystem based out of Lake Forest, IL

This opportunity is 5 days onsite in Lake Forest, IL

Position Summary

The Technical Lead will lead daily IT operations for a rapidly growing, highly regulated biotechnology company. This role combines hands-on technical management with oversight of vendor performance, budget accountability, and compliance with GxP and other regulatory requirements. Partnering closely with cross-functional teams in R&D, Quality, Clinical, and Commercial, the IT Manager will ensure secure, compliant, and reliable systems that enable the company's scientific and operational goals.

Key Responsibilities

IT Operations & Leadership

  • Lead day-to-day IT activities, providing guidance to internal staff and external partners.
  • Manage ITIL-aligned ticket queues, ensuring timely resolution and a high level of customer service.
  • Maintain and govern the Configuration Management Database (CMDB) and asset inventory for hardware, software, and cloud resources.

Systems Administration & Infrastructure

  • Oversee administration of enterprise platforms
  • Ensure secure identity and access management (SSO, MFA) and endpoint protection.
  • Plan and coordinate system upgrades, integrations, and technology lifecycle management in line with industry standard CSV (computer systems validation) practices.

    • Regulatory Compliance & Validation

  • Own GxP compliance for computerized systems, including Computer System Validation (CSV) per 21 CFR Part 11 and EU Annex 11.
  • Maintain change control, CAPA processes, periodic system reviews, and audit readiness.
  • Partner with Quality and Regulatory teams to ensure systems meet industry and regulatory standards.

    • Cybersecurity & Data Privacy

  • Coordinate vulnerability assessments, phishing simulations, and incident-response plans with the MSP and Security Operations Center (SOC).
  • Align controls with NIST CSF, ISO 27001, GDPR, and HIPAA requirements.

    • Cross-Functional Collaboration

  • Act as the "face of IT" across the organization, translating technical concepts into business impact.
  • Partner with R&D, Quality, Clinical, and Commercial leaders to support evolving business needs.

    • Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 5+ years of progressive IT experience, with at least 2 years in a GxP life sciences environment.
  • Proven experience managing vendors, MSPs, and technology budgets.
  • Strong understanding of GxP compliance, CSV, and FDA audit processes.
  • Proficiency in Microsoft 365 administration, endpoint security, and basic networking.
  • Excellent leadership, organizational, and communication skills.
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    Technical Lead • Lake Forest, IL, US

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