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Gerente De Turno
Gerente De TurnoPollo Campero • Boynton Beach, FL, US
Gerente De Turno

Gerente De Turno

Pollo Campero • Boynton Beach, FL, US
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Shift Manager Role

The shift manager plays an important role in training, developing, and leading the crew. Serves as a fundamental part of the leadership team, helps the restaurant serve the tastiest chicken and coordinates a smooth operation from start to finish to deliver an exceptional customer experience.

Responsibilities

  • Plan your shifts
  • Verify compliance with procedures and protocols
  • Address and resolve problems that arise in restaurant operations
  • Assist the General Manager
  • Train and lead a team without supervision
  • Engage in operational and technical employee training
  • Maintain a positive atmosphere of teamwork and energy
  • Verify customer satisfaction / Handle customer complaints
  • Apply a continuous improvement mindset to processes and procedures
  • Open / close restaurant
  • Help with inventory (logging)
  • Help with staffing needs
  • Help with controllables and labor : maintains general standards of sanitation, health, cleanliness, and safety for food preparation areas, kitchen services, and dishes and utensils.
  • Follow and comply with all safety rules, policies, and procedures.

Expected Behaviors

  • Be OBSESSED with service
  • Friendly and welcoming attitude / Model customer orientation to other employees
  • Anticipate and prevent problems with a proactive attitude
  • Energetic team leader
  • Must have excellent interpersonal communication skills to work with others
  • Sense of urgency
  • Attention to detail
  • Proactively help where most needed in the restaurant
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    Gerente • Boynton Beach, FL, US