Medical Receptionist (PROSPECT)

Opportunities with ProHealth Physicians , part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

ProHealth Physicians (Prospect Family Medicine) has an immediate opening for a friendly, patient focused, and detail oriented Medical Receptionist to join our team.

Schedule (Full-Time) : Monday-Friday, typically 8am-4 : 30pm. May require flexibility to work earlier / later during clinic hours (7 : 30am-5pm).

Location : 115 Waterbury Rd. Prospect, CT 06712. May be asked to float to local practices in the region for coverage.

Primary Responsibilities :

• Conduct check-in and check-out process
• Answer incoming calls and use EHR to document details of patient inquiries
• Conduct outreach to patients requiring appointments or service follow-up
• Schedule appointments using standard scheduling protocols
• Manage administrative in-basket pools and work queues
• Scan documents into the EHR per standard protocols
• Balance payments and prepare deposits
• Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
• Provide coverage at other ProHealth locations on an ad hoc basis
• Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :