Direct Care / Residential Counselor

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Position Overview :

Reporting to the Chief Operating Officer the Direct Care / Residential Counselor will work closely with families in a congregate emergency shelter site in Worcester providing support and guiding families and youth on their road to sustainability. This position also provides oversight of site operations which includes enforcing safety measures, program rules, and expectations using a family-centered approach.

Key Job Duties and Responsibilities Include :

• Under the direction of the Chief Operating Officer aid families with keeping compliance with program expectations
• Oversee security and safety by making routine interior and exterior checks during shift
• Assists families with day-to-day life skills assistance, as needed
• Documents all critical incidents and safety issues using the program communication system
• Ensure family daily chores are complete each night
• Complete daily housekeeping duties, including room checks each night
• Assist colleagues and volunteers with coordination of events and workshop
• Coordinate orientation of new family members as they enter the program
• Provide emergency crisis management to families