Talent.com
Collections Specialist

Collections Specialist

Robert HalfTustin, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Tustin, California. In this role, you will play a key part in managing client accounts, ensuring timely payments, and resolving billing issues efficiently. If you have a strong background in collections and a commitment to delivering excellent customer service, this position offers an opportunity to contribute to a dynamic environment within the real estate and property industry.

Responsibilities :

  • Conduct daily outreach to clients for payment collection and account updates.
  • Negotiate and establish payment plans to address outstanding balances.
  • Accurately record and post payments to client accounts.
  • Investigate and resolve billing discrepancies to ensure account accuracy.
  • Maintain detailed records of all communications and transactions.
  • Collaborate with internal teams to streamline collection processes and improve efficiency.
  • Monitor accounts to identify overdue payments and take appropriate action.
  • Provide clients with clear explanations of payment terms and account updates.
  • Review account statuses regularly to ensure compliance with company policies.
  • Minimum of 2 years of experience in collections or a related field.
  • Proficiency in handling billing functions and cash collections.
  • Familiarity with B2B and consumer collections processes.
  • Strong analytical skills to resolve billing discrepancies effectively.
  • Excellent communication and negotiation skills.
  • Ability to manage multiple accounts and prioritize tasks.
  • Knowledge of commercial and third-party collections is preferred.
  • Experience with credit and insurance collections is an asset.
serp_jobs.job_alerts.create_a_job

Collection Specialist • Tustin, CA, US