Front-Desk Professional :
Responsibilities :
- Maintain phones, greet and check in / out patients.
- Maintain a full schedule of patients daily.
- Assist patients with understanding and accepting their clinical diagnosis.
- Coordinate financial agreements for the patient's financial responsibility of dental treatment.
- Check and respond to voicemails and emails left for the office.
- Insurance eligibility verification.
- Submit electronic and manual claims.
- Enter insurance payments and explanation of benefits into patient charts.
- Appeal denied claims.
- Monitor the insurance aging report and follow-up on Account Receivables.
- Manage daily transactions including patient payments and insurance receipts.
- Send patient statements in cases that it is warranted.
- Miscellaneous administrative duties.
Required experience :
Bilingual preferred.A minimum of 2 years experience in dental office.Proficiency in Eaglesoft and / or Open Dental preferred.Required skills :
Teamwork : Work to develop friendly and supporting team atmosphere.Adaptability : Adapts to change in direction to support changing priorities.Communication : Expresses ideas clearly and concisely.Self-Management : Ability to multi-task and exhibit good time management and organization skills to maximize productivity; Functions effectively under pressure.We are an equal opportunity employer and welcome applications from all qualified individuals.