FT Produce Manager Trainee (H)

Overview

Category / Area of Expertise : Retail Operations

Address : USA-NH-Claremont-220 Washington Street

Store Code : Store 08119 Management (2741252)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine and is connected to those roots through a Local program that celebrates local foods, farmland, traditions and jobs. Hannaford is a local market with a focus on sustainably harvested seafood and strong community connections.

Primary Purpose

Manage retail operations for the assigned department, influencing store associates, merchandise quality and presentation, and customer service. Build associate and customer relationships, promote Hannaford's culture through store huddles and modeling behaviors, and use available tools to drive performance. Ensure store conditions including appearance, security, safety and food safety are maintained at a high level. Accountable for proper control of company assets.

Duties And Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Maintain department appearance and presentation.
• Hire, train and develop associates to meet department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Provide outstanding friendly customer service.
• Delegate, assign and follow up for efficient department performance.
• Maintain accurate records of production, shrink, sales and inventory.
• Meet physical requirements of the position with or without reasonable accommodations.
• Provide recognition of accomplishments and constructive counseling when necessary.
• Treat all coworkers with fairness, dignity and respect.
• Ensure department associates are properly trained by certified trainers.
• Follow company policies and procedures as outlined.
• Develop product knowledge in all areas of the assigned department.
• Use RF (Radio Frequency) unit as needed.
• Retrieve and organize assigned department product loads.
• Assist in ordering and maintaining inventory control to maximize sales and limit shrink issues.
• Conduct performance appraisals on department associates according to company standards.
• Maintain effective work schedules to meet production and customer service standards as well as associate needs.
• Understand and use company tools such as MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability, focusing on priority categories.
• Maintain solid communication within the department and organization.
• Observe and ensure compliance with sanitation, safety and food safety standards.
• Understand causes and means for resolving and limiting shrink.
• Have total understanding of the department's standard practice manual and program manuals for each assigned department.
• Perform other duties as assigned.
• Demonstrate strong understanding of store operations and total store merchandising techniques.
• Exhibit excellent interpersonal, customer service and communication skills.
• Demonstrate organizational skills and willingness to learn multiple tasks and technical requirements.
• Show good judgment in solving problems and making decisions, handling complaints and disputes.
• Display readiness to lead and manage associates across multiple departments.

Qualifications

Physical Requirements

Preferred Requirements

Hannaford provides equal opportunity in employment to all associates and applicants without regard to race, religion, color, sex, age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Seniority level

Employment type

Job function

Industries

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