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Customer Success Manager

Customer Success Manager

VirtualVocationsSpringfield, Missouri, United States
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A company is looking for a Customer Success Manager.

Key Responsibilities

Manage client relationships and ensure successful adoption of the software

Lead renewal conversations and develop strategies to enhance client retention

Advocate for client needs and gather feedback to inform product improvements

Required Qualifications

2-4 years of experience in client success or account management roles

Proven success in managing renewals and upsell opportunities

Consultative relationship-building skills with a data-driven approach

Familiarity with CRM and customer engagement tools

Experience in the sports and recreation industry is a plus

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Customer Manager • Springfield, Missouri, United States

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