Field Service Engineer - Entry Level

Overview

IQVIA has an opportunity with one of the largest medical device manufacturers in the US. You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete. This is a 100% travel position; local, regional and national travel is required.

Responsibilities

Provide ongoing communication and customer support to on-site hospital staff.

Organize, test, and update medical devices, installing and configuring hardware, software, and network products.

Conduct routine checks and record data from product tests after installation and configuration.

Document and submit daily data while maintaining high standards of product support quality documentation.

Maintain a full-time commitment requiring travel locally, regionally, and nationally.

Operate on an assignment-based schedule with 40 hours per week and overtime as needed.

Complete other duties at the discretion of management.

Job Requirements

Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (3-5 years field experience).

Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.

Professional business acumen and effective communication skills.

Self-motivated individual who can work independently or collaboratively within a team.

Strong time management and organizational skills to ensure on-time completion of project assignments.

An active and unrestricted driver's license and a personal vehicle for local work-related assignments are required.

Ability to sit and stand for long periods and lift up to 70 pounds.

Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status.

Must have a personal vehicle in good running condition for local travel assignments.

Must be within 45 minutes to 1 hour of an international or major airport; candidates within 30 miles of a major airport preferred. Weekly travel required.

Beneficial Qualifications

Background in biomedical, networking, military, or field-based technician roles.

Experience in a technical role within a healthcare environment.

Strong computer skills and comfort with troubleshooting Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.

IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA jobs site : jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Learn more at IQVIA jobs site : jobs.iqvia.com / eoe

The potential base pay range for this role is $27.00 - $29.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.

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