Scheduling Clerk
Scheduling Clerks are responsible and accountable for the scheduling of procedures, pre-registration of patients and checking medical necessity of procedures as required. Acts as a liaison between patients and Health Center staff and works to resolve problems. Provides support to the patient services area.
Department : Patient Services
Hours : Full-time, 40 hours / week
Required : High School Diploma
Pay : Based on experience, starting at $17.79
Responsibilities
- Acts as a productive / professional member of the central scheduling / patient services team.
- Any other duties and responsibilities as assigned by management.
- Contacts no show to reschedule appointments.
- Creates authorization referrals as required when scheduling patient appointments.
- Demonstrates appropriate customer service behaviors by a positive attitude and a willingness to facilitate scheduling team function.
- Maintains a safe and neat work environment.
- Obtains physician's written orders and ensures orders match scheduled procedures.
- Obtains current patient demographics and insurance benefits for the Health System.
- Pre-registers patients at the time of scheduling and checks medical necessity of procedure as required.
- Provides support to patient services and assists with registration with transporting patients as required.
- Remains current on new construction, new physicians, and events within the Health System.
- Remains current on new procedures performed by ancillary departments including the preparatory instructions and scheduling restrictions.
- Serves as a customer service representative and acts as a liaison among patient, family, staff, and medical staff. Initiates problem resolution as needed.
- Works closely with the ancillary departments and radiologists to ensure proper scheduling of procedures.
Requirements
High School (Required)Compensation
Estimated Compensation Range
$17.79 - $27.57
Pay based on experience