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Scheduling Clerk

Scheduling Clerk

Sarah Bush Lincoln Health CenterMattoon, IL, US
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Scheduling Clerk

Scheduling Clerks are responsible and accountable for the scheduling of procedures, pre-registration of patients and checking medical necessity of procedures as required. Acts as a liaison between patients and Health Center staff and works to resolve problems. Provides support to the patient services area.

Department : Patient Services

Hours : Full-time, 40 hours / week

Required : High School Diploma

Pay : Based on experience, starting at $17.79

Responsibilities

  • Acts as a productive / professional member of the central scheduling / patient services team.
  • Any other duties and responsibilities as assigned by management.
  • Contacts no show to reschedule appointments.
  • Creates authorization referrals as required when scheduling patient appointments.
  • Demonstrates appropriate customer service behaviors by a positive attitude and a willingness to facilitate scheduling team function.
  • Maintains a safe and neat work environment.
  • Obtains physician's written orders and ensures orders match scheduled procedures.
  • Obtains current patient demographics and insurance benefits for the Health System.
  • Pre-registers patients at the time of scheduling and checks medical necessity of procedure as required.
  • Provides support to patient services and assists with registration with transporting patients as required.
  • Remains current on new construction, new physicians, and events within the Health System.
  • Remains current on new procedures performed by ancillary departments including the preparatory instructions and scheduling restrictions.
  • Serves as a customer service representative and acts as a liaison among patient, family, staff, and medical staff. Initiates problem resolution as needed.
  • Works closely with the ancillary departments and radiologists to ensure proper scheduling of procedures.

Requirements

  • High School (Required)
  • Compensation

    Estimated Compensation Range

    $17.79 - $27.57

    Pay based on experience

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    Scheduling Clerk • Mattoon, IL, US

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