Senior Agency Asset Manager, Criticized Assets

Senior Agency Asset Manager, Criticized Assets

The Manager (Senior Asset Manager) will play a vital role within the Agency Asset Management - Risk Mitigation team managing an assigned portfolio of multifamily loans requiring heightened surveillance and risk mitigation oversight. The Agency Manager will be responsible for managing communication to internal and external stakeholders including investors, vendors, and borrowers. They will be responsible for performing duties as necessary to support the goals and objectives of the Multifamily Asset Management platform. This position will report into a Senior Manager.

Primary Duties and Responsibilities :

Portfolio Oversight : Manage a portfolio of distressed multifamily assets, with a focus on developing loss mitigation strategies, based on complex analyses, financial performance, borrower net worth and liquidity, market conditions, collateral condition, and other risk metrics

Stakeholder Communication : present to executive leadership, and act as the primary point of contact for internal and external stakeholders, addressing concerns and providing clear, frequent updates on progress and strategy to ensure compliance with all loan documents and Agency requirements

Workouts and Resolutions : Develop and implement workout strategies for underperforming assets, collaborating with stakeholders to maximize asset value and financial outcomes

Monitor monetary and non-monetary defaults and take swift action to mitigate risk

Prepare property and loan level valuations using various valuation methodology

Conduct on-site property inspections on heightened risk rated loans

Participate in monthly loan risk rating process

Prepare ad hoc portfolio reports and analyses

Identify operational opportunities to aid in promoting accuracy and efficiency

Use experience to mentor, train and manage junior staff

Basic Qualifications :

Bachelor's Degree or military experience

At least 5 years of experience with asset management

At least 5 years of experience in multifamily real estate

At least 5 years of GSE experience (Fannie Mae or Freddie Mac) or CMBS (Commercial Mortgage-Backed security) experience

Preferred Qualifications :

At least 5 years of experience in multifamily real estate, preferably in Asset Management, Loss Mitigation or Watchlist Management, with strong understanding of Asset Management principles and Lender requirements

Exceptional communication, negotiation, and interpersonal skills.

Strong analytical and problem solving skills

Proven ability to manage multiple complex situations under pressure and with a high degree of professionalism.

• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Charlotte, NC : $144,000 - $164,400 for Agency Asset Manager II

McLean, VA : $158,400 - $180,800 for Agency Asset Manager II

Plano, TX : $144,000 - $164,400 for Agency Asset Manager II

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the

Capital One Careers website

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).