Mortgage Loan Servicing
PrimebankLe Mars, IA, USAjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionA high school diploma or equivalent required with at least two years of additional education / training in secretarial or business courses. Successful customer service background Money handling experience Knowledge of processing or servicing loans a plus Exceptional verbal and written communication skills Excellent mathematical and analytical skills A working knowledge of computers, including Microsoft Office applications Ability to work with both customers and staff in a manner exhibiting tact and diplomacy
This position is responsible for performing a variety of duties for the Mortgage Loan Servicing Department including processing loan payments, maintaining related data, and preparing and review various reports. To provide high quality customer service, cross-sell Bank services, and perform other various duties as described below.
Essential Duties and Responsibilities
- Assist customers with loan payments and field customer questions
- Complete daily review of loan reports and file maintenance
- Prepare various internal and external loan reports
- Process loan payments
- Handle payoff requests on consumer and real estate loans
- Complete HMDA auditing and reporting
- Fund and balance secondary loan market sales
- Board new consumer and real estate loans onto servicing platform
- Commit and audit imaging of consumer and real estate loan documents
Qualifications
Education
Knowledge and Experience
Skills and Abilities
This position requires a selected candidate must pass a criminal history background check and have favorable credit history for bonding purposes.
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Mortgage Servicing • Le Mars, IA, USA