National Account Manager

Job Description

Job Description

NATIONAL ACCOUNT MANAGER

Job Summary

Accountable for creating and providing value and exceptional service to our customers, while generating and growing profitable business. Creates new opportunities and fosters existing relationships at established accounts to grow revenue, while sustaining a high-level of integrity and accountability.

Duties & Responsibilities

• Collaborate with marketing to create targeted valued added sales campaigns that will benefit prospects and customers.
• Operate with integrity and communicate genuinely to prospects, customers, and internal team members.
• Apply empathy and creativity to consult prospective customers and existing accounts on their packaging and display needs.
• Understand and monitor industry trends, news, and technological developments in our markets.
• Create and maintain a viable prospect list that keeps the sales funnel full of new and existing customers.
• Sell value and generate profitable opportunities with an inquisitive, problem-solving approach to customer challenges.
• Respectfully collaborate with cross-functional teams, including but not limited to : Creative Services, Client Services, Quality, and Production.
• Comply with company policies and procedures, while living our core values during all daily activities.
• Assist in preparing, reviewing, and updating annual sales budget forecasts.
• Follow up on sales leads and make cold calls on potential customers.
• Capture sales relevant information such as prospects, existing customers, projects, etc. within CRM Sales Force.
• Follow-up on past due collections.
• Knowledge of products, machine limitations, and costing variables, and the ability to communicate these to your customers.
• Follow-up on customer specifications regarding projects and orders, and communicating direction clearly to internal teams.
• Process all required paperwork on a timely basis.
• Attendance is an essential function to the job.

OTHER FUNCTIONS AND RESPONSIBLITIES

QUALIFICATIONS

Minimum Required

Preferred

REQUIRED LICENSES / CERTIFICATIONS

There are not any licenses or certifications required.