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(FT) TCC at Orthopedic Specialist of Austin (Austin)

(FT) TCC at Orthopedic Specialist of Austin (Austin)

Physicians Rehab SolutionAustin, TX, United States
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Orthopaedic Specialists of Austin is seeking a Full-Time Therapy Care Coordinator in our outpatient clinic located in Austin, TX.

Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients.

Company Benefits and Perks

  • Comprehensive Benefits Package with Day 1 Eligibility
  • Excellent, Monthly PTO accrual
  • Working with a strong, supportive, and collaborative team

Responsibilities and Duties :

  • Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording, and collecting patient charges.
  • Protects patients' rights by maintaining the confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to a team effort by accomplishing related results as needed.
  • Other duties as assigned.

    • Minimum Requirements :

  • 1-2 years medical office experience preferred
  • Experience with patient scheduling & EMR Systems preferred
  • Proficient in Microsoft Office
  • Excellent Customer Service and Telephone skills

    • Other Skills Required :

  • Ability to Multi-Task
  • Organized
  • Self-Motivated
  • Attention to detail

    • Req #3240

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    Specialist At Austin • Austin, TX, United States

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