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AVP Clinical Services (Fayetteville)
AVP Clinical Services (Fayetteville)VIA Health Partners • Fayetteville, NC, US
AVP Clinical Services (Fayetteville)

AVP Clinical Services (Fayetteville)

VIA Health Partners • Fayetteville, NC, US
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VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients and families needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission.

Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.

We provide excellent benefits including :

  • Medical, Vision, and Dental plans through BCBS
  • 28 days of Paid Time Off
  • Excellent mileage reimbursement rate
  • 403b Retirement plan with matching
  • Focused programs honoring Veteran patients
  • Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
  • Best Orientation and Onboarding program youve experienced
  • Seasoned Hospice leaders guiding your career growth

Summary

Responsible for oversight and direction of the Fayetteville / Cumberland Region of VIA Health Partners service area.Provides direct supervision of Directors and others who are responsible for day-to-day supervision of clinical and administrative staff within these programs. Ensure exceptional patient care is provided in accordance with established organizational procedures and government regulations.

Essential Functions

  • Assumes responsibility for oversight and direction for hospice and palliative care programs.
  • Ensures clinical care is effective and meets / exceeds the needs of patients and families.
  • Ensures service is provided within structure, policy, and regulatory environment required by Hospice.
  • Ensures documentation meets all standards as designated by Hospice.
  • Cross trains with other AVPs to ensure continuity of leadership across programs and regions.
  • Complies with all expectations of quality improvement activities to continuously monitor, evaluate, and improve performance.
  • Effectively supervises Clinical Directors and other direct reports
  • Provides leadership through establishing professional and clinical performance goals.Conducts staff meetings and appropriate training as required.Instructs Directors, Team Managers and staff regarding policy, procedures, government, and programmatic changes.
  • Ensures all clinical and administrative staff function in accordance with established procedures and regulatory requirements.
  • Ensures staff is operating in accordance with Exceptional Care Guidelines, including Expected Behaviors and adherence to VIA Health Partners Core Values.
  • Ensures staff are compliant with VIA Health Partners requirements such as education, certifications, vaccinations.
  • May participate in or lead quality improvement activities.
  • In conjunction with Human Resources, effectively recruits, onboards, trains, and retains new employees.
  • Responsible for all clinical and administrative functions of business units including established metrics such as quality (CAHPS), and P&L.
  • Assumes responsibility for effective administration of Clinical Team functions
  • Participates in budget process and ongoing financial review.
  • Administers material resource allocations and budgetary distributions.
  • Actively uses available reports and statistical data to manage programs effectively and efficiently.
  • Ensures all patient care meets professional, organizational, regulatory, licensure, and accreditation standards through ongoing monitoring and improvement activities.
  • Interprets all organizational policies and procedures; ensures compliance.
  • Assumes responsibility for professional development and staying abreast of current trends in healthcare field.
  • Ensures timely incorporation of new information and methods into practice.Plans and directs continuing education activities.
  • Approves time sheets / PTO requests and generates PAFs for direct reports.
  • Ensures compliance with regulatory requirements for inpatient and residential hospice
  • Assures implementation of and compliance with all clinical policies and procedures, licensing and certification rules, regulations, and guidelines.
  • Adheres to all policies, procedures and regulations regarding patient care, conduct, safety, fire, security, and risk management.
  • Assumes responsibility for establishing and maintaining professional relationships with other providers, patients and families, and vendors.
  • Acts as resource for communities within region to promote partnerships between Hospice and Long-Term Care Communities, Hospital Systems, and physician practices, and ensures a strong rapport is developed and maintained.
  • Responds to customer concerns and facilitates prompt resolution of issues. Recommends appropriate changes in practice based on concerns.
  • Utilizes feedback from patients and families, Long-Term Care Communities, Hospitals, physician practices and other referral sources to provide excellent customer service.
  • Presents and maintains a high professional image.
  • Actively participates in community-related events to foster on-going relationships with potential referral sources and donors.
  • Assumes responsibility for establishing and maintaining effective working relationships with leadership and staff in other departments
  • Attends meetings and participates actively in internal organizational activities.Reports and acts on potential issues for improvement, participates on management teams, and participates in quality assurance audits as needed.
  • Keeps other leadership and supervisors well informed on area activities including sharing best practices and initiatives to resolve problems.
  • Collaborates with Human Resources on staff policy interpretation and implementation.
  • Actively participate in and facilitate cross-departmental committees and / or meetings to enhance intradepartmental communication.
  • Assumes responsibility for related duties as required or assigned
  • Leads / oversees special projects, teams, committees when assigned.
  • Keeps work area clean, secure, and well maintained.
  • May perform other duties as required.
  • Minimum Qualifications

  • Bachelors degree in related healthcare field required; Masters degree preferred.Or the equivalent combination of education, technical certifications, training, and work experience.
  • Active Registered Nurse license is required.
  • Minimum 5 years related experience required with increasing management responsibilities.Related experience includes home health / hospice, oncology, and medical surgical.
  • Proficiency in Microsoft Office suite is required.
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    Service Fayetteville • Fayetteville, NC, US

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