Key Responsibilities
New Product Introduction (NPI) / Launch Phase
- Support supplier PPAP preparation and track submission status
- Assist with capability studies and dimensional validations
- Collect and share supplier feedback during feasibility and design reviews
- Help establish inspection criteria based on CTQ (Critical to Quality) characteristics
Production / Sustaining Phase
Support incoming part inspection and first-pass yield trackingInvestigate non-conformances and issue preliminary supplier notificationsCoordinate containment activities for immediate quality issuesMaintain supplier performance records and audit documentsWarranty / Field Feedback
Coordinate part returns for supplier analysis of early warranty claimsRecord and monitor supplier responses to field quality issuesAssist in summarizing warranty data for internal team reviews