Field IT Specialist

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, offering animal health services globally.

Location : This role is remote in Kansas and Colorado traveling to our established customer sites and new sites to do Field IT support. It will cover an area in NW Kanasa and Eastern Colorado. The ideal candidate would be based out of Goodland or Colby, Kansas or Burlington, Colorado.

As an MWI / Micro Technologies Field Hardware / IT Specialist, your primary responsibility will be the on-site installation, configuration and maintaining of our computer systems, computers, software & network infrastructures in our customer's cattle feeding and dairy operations, while delivering exceptional customer service and support to those customers as well as other departments within Micro Technologies / MWI.

Strong planning, problem-solving, decision-making skills are required.

Communicate directly with our customers.

Computer hardware installation, training, maintenance, diagnostics & replacement of the following :

Servers, Computers, Switches, Modems, Routers, as well as Wired & Wireless Infrastructure Hardware

Experience in virus removal

Must be available for local "day" travel. Occasional Long distance overnight travel will be required as well.

Be available to cover a rotating weekend "On-Call" schedule

Must have ability to climb grain legs and other like structures

Must have ability to do coaxial and networking cable runs

Must be able to adapt to a wide variety of applications as it relates to computers / network equipment. Strong network experience is preferred.

Performs other duties as assigned.

Experience :

Basic OS troubleshooting (preferred) as well as some basic knowledge of Linux is preferred but not required

Experienced in Windows XP, Vista 7 & 8 troubleshooting

Must have experience with supporting 1 to 20 computers / workstations.

Must be fully qualified to perform the technical tasks listed.

Must be motivated, reliable, and trustworthy.

Must be motivated to learn and adapt to areas you may be unfamiliar with.

Education :

A degree or certification is preferred, but not required. A successful candidate must have equivalent experience in a technical field

Driving Requirements :

Must be eligible to drive a vehicle that is DOT certified (CDL not required)

Must have the ability to maintain a DOT log book

Must have a good driving record to pass an MVR

This role does require driving a company vehicle, thus :

1. No more than 3 moving violations and or accidents in the past 3 years

2. No more than 2 moving violations and or accidents in the past year

3. Drivers should have no "major convictions" within last 5 years :

a. "Major convictions" include :

i. Driving while intoxicated or "under the influence" (DWI or DUI)

ii. Leaving the scene of an accident

iii. Careless or reckless driving violations

iv. Homicide or assault through the use of motor vehicle

v. Attempting to elude a police officer

vi. Drivers who have a suspended or revoked license or those who have had 3 or more license suspensions in the past

Decision Making : Identifies goals and constraints, considers risks, generates alternatives, evaluates options, and selects best alternatives.

Problem Solving : Recognizes that a problem exists (i.e., that there is a discrepancy between what is and what should be); identifies possible reasons for the discrepancy and devises and implements a plan of action to resolve it.

Reasoning : Discovers the underlying relationship between two or more objects and uses that knowledge to solve a problem; uses logic to draw conclusions from available information; identifies general rules or principles; applies rules and principles to new situations; determines which conclusions are correct from analysis of a given set of facts and information.

Teamwork : Makes effort to seek others' input; willingly collaborates and cooperates with others in the organization; develops effective working relationships with key associates.

Customer Service : Is customer oriented, sensitive and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.

Flexible / Adaptable : Views change or problems as an opportunity to grow professionally and to develop new and better ways to do things; adjusts readily to alterations in routine; copes effectively with changes in scope or type of work.

Time Management : Establishes realistic priorities; accurately assesses own time requirements for various projects; activities; schedules own time and activities efficiently.

Sense of Urgency : Demonstrates the ability to respond quickly to changes in day to day operation as it relates to department priorities.

Project Management : Develops proposal recommendations, action plans, and budgets for projects; allocates resources to get projects done; tracks and reports progress; communicates regularly with project team, management and customers; completes projects in a timely, effective and efficient manner.

Know the Customer and the Market : Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https : / / www.virtualfairhub.com / cencora

Full time

Salary Range

$56,500 - 83,270

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado / California / Washington / New York / Hawaii / Vermont / Minnesota / Massachusetts / Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies :

Affiliated Companies : MWI Veterinary Supply Company