Weekend Customer Service Representative

A company is looking for a Customer Service Representative (Weekends).

Key Responsibilities

Manage client repair and maintenance needs and maintain positive client relations

Handle customer calls and email requests, scheduling and overseeing service completion

Assist the Team Lead with reporting, escalations, and training junior team members

Required Qualifications

High school diploma required

4+ years of customer service experience preferred

Proficiency in Microsoft Word, Excel, and Outlook

Preferred experience as a CSRIII and property maintenance experience

Undergraduate degree or internship preferred