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Service Manager

Service Manager

Benjamin Franklin PlumbingPort Saint Lucie, FL, US
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Plumbing Careers at Benjamin Franklin Plumbing

Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.

Job Summary

The Service Manager bears the ultimate responsibility for safety, P&L delivery, customer satisfaction, and employee engagement while upholding the ethical standards and reputation of the organization in the community.

Job Duties

  • Ensures vehicles in the fleet are maintained both mechanically and visually to company standards
  • Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved
  • Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards
  • Places regular phone calls to customers to discuss satisfaction
  • Reviews payroll reports ensuring hours and pay are correct
  • Inspects all field operations to ensure excellent service

Minimum Requirements

  • 5+ years of successful home services experience with a track record of increasing responsibility with past employers in the same or similar industry
  • Strong interpersonal written and verbal communication skills

    • Benefits

  • Company paid life insurance $100,000
  • Company paid short term disability
  • Company paid long-term disability
  • Company paid $2000 Gap insurance
  • Company Contribution towards your Medical Insurance
  • Company-paid holidays (6) after 90 days
  • Company matched 401(k) plan
  • 1 weeks paid vacation after 1 year
  • 2 weeks paid vacation after 2 years
  • 3 weeks paid vacation after 5 years

    • Compensation : $1,000.00 - $1,500.00 per week

    If you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

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    Service Manager • Port Saint Lucie, FL, US