Huron Managed Services Coding Operations Director
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. The Huron Managed Services Coding Operations Director oversees a portfolio of clients and is responsible for ensuring smooth day-to-day operations, contractual compliance, and coding operations performance. Core functions include Client Relationship Management, Business Analytics, Resource Management, Culture, Staff Engagement, Training and Solution Development. The Huron Managed Services Coding Operations Director leads the operations management team to execute on core activities related to sustained coding operations performance. This position has a pulse on the day-to-day operational needs for existing client engagements, as well as planning for future client opportunities. This leader works directly with HMS Senior Leadership to design and deliver both internal and client facing work.
Key Job Duties :
- Executes the HMS Coding Operations objectives, responsibilities, and initiatives
- Makes key operational decisions independently and effectively prioritizes projects
- Establishes quarterly goals and works with both the domestic and international business offices and HMS leadership teams to ensure they are achieved
- Analyzes, interprets, and summarizes pertinent coding operations data components, and monitors performance against Key Performance Indicators
- Identifies issues, risks, barriers, and opportunities for improvement related to Huron Coding Support Services along with both the domestic and international business office responsibilities, processes, service level agreements, technology, and people
- Manages a cohort of Coding Operations Managers and clients, providing direction and removing barriers
- Provides coaching, development, and mentorship to direct reports and other subordinates
- Establishes and maintains strong relationships with both domestic and international service center stakeholders
- Establish systems and processes to ensure the quality and compliance of all coding activities
Required Skills :
Leadership and integrityStrong communication skills and executive presenceStrategic decision-making and critical thinkingResults-orientedEffective relationship building and networkingPeople development and coachingMental / physical health sufficient to meet the demands and pressures of the positionAbility to read and write in the English languagePreferred experience in a matrixed organizationCore Qualifications :
Current permanent U.S. work authorization requiredBachelor's degree in healthcare administration, business, finance, or a related field required. A master's degree is preferredLimited travel requiredProficient in Microsoft office (Word, PowerPoint, Excel)Direct Supervisory Experience7+ years of healthcare operations experience with 5+ in managerial positionsStrong leadership and management skills aligning to Huron's core values and competenciesExcellent analytical, problem-solving, and decision-making skillsProven ability to lead and motivate a team, with strong interpersonal and communication skillsOversight / Management of International teams strongly preferredPhysical Demands :
This role requires remaining seated at a desk / computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video / audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time.Technical Qualifications :
Required Certifications :Certified Coding Specialist (CCS)Certified Coding Specialist Physician (CCS P)Registered Health Information Administrator (RHIA) preferredEncoder experience (3M / Solventum, Encoder Pro, Codify) preferredEpic experience preferredCerner experience preferredMeditech experience preferred