Senior Salesforce Business Analyst

VirtualVocationsJacksonville, Florida, United States

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A company is looking for a Salesforce Business Analyst to analyze business needs and optimize Salesforce solutions.

Key Responsibilities

Partner with stakeholders to gather and prioritize requirements for Salesforce solutions

Configure and optimize Salesforce features, including Flows, Process Builder, and reports

Conduct user acceptance testing (UAT) and develop training and change management plans

Required Qualifications

Bachelor's degree in Information Systems, Business Administration, or a related field preferred

6-7 years of professional experience as a Business Analyst, with 4-5 years specifically with Salesforce

Strong knowledge of Salesforce declarative tools and familiarity with Sales Cloud, Service Cloud, and Experience Cloud

Experience in Agile environments, including writing user stories and supporting sprint planning

Proficiency in business process documentation and data analysis

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Salesforce Analyst • Jacksonville, Florida, United States

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