Launch Manager

A Better Built World

At Miter, we're on a mission to help construction contractors build with confidence. If we're successful, we'll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.

For decades, construction and field services contractors have had to run their businesses on outdated software : clunky, on-premise systems created in the 1980s and 1990s.

That's where Miter comes in. We're using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O'Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.

This idea is resonating. Since we launched in 2022, we've grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we've raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we're just getting started.

Hybrid Strategy

We believe the magic of Miter comes from working side by side. Our hybrid approachfour days a week in the officegives us the chance to connect, brainstorm, and build stronger relationships. One flexible day each week lets us recharge and focus, keeping us energized for the work that matters most.

About the Team & How We Work

As a Launch Manager at Miter, you'll guide customers through onboarding from kickoff to go-live, owning implementations end-to-endmigrating data, configuring plans, training users, and clearing blockers along the way. You'll keep timelines tight, communication clear, and stakeholders aligned to deliver a seamless experience.

You'll partner with Sales, Product, Engineering, and Customer Success teams, gaining exposure across the company while directly shaping how quickly customers realize value. This is a hands-on, high-impact role where your work lays the foundation for scaling hundreds of launches as we grow.

Our Launch team is collaborative, detail-oriented, and energized by solving complex problems together. If you thrive in a fast-paced environment, love ownership, and enjoy turning ambiguity into structure, you'll fit right in. Plus, you'll be part of a team that genuinely enjoys working together and making a tangible impact for our customers.

What You'll Do

• Proactively manage the full implementation process for your book of business, providing visibility into project status and risk
• Partner with customers to understand their requirements, and consult on optimal Miter configuration for their needs
• Migrate employee and payroll data from legacy systems into Miter, ensuring accuracy and completeness
• Provide training and product guidance to employers and brokers throughout the implementation process
• Troubleshoot and resolve implementation blockers quickly and calmly, maintaining trust with the customer
• Collaborate closely with Product and Engineering to prioritize enhancements that will make launches smoother and faster

What You'll Need

Interview Process

Our interview process is thorough we aim to ensure each person that joins the team is the right fit for Miter and will provide ample information for you to assess if Miter is the right fit for you. The general interview process at Miter will consist of the following steps :

Our Benefits

Equal Opportunity

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.