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IT Cloud Services Engineer
IT Cloud Services EngineerRandolph Brooks Federal Credit Union • San Antonio, TX, US
IT Cloud Services Engineer

IT Cloud Services Engineer

Randolph Brooks Federal Credit Union • San Antonio, TX, US
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Randolph-Brooks Federal Credit Union (RBFCU) is the largest credit union in Texas with more than 1 million members and total assets exceeding $18 billion.

Recognized for financial stability, RBFCU consistently receives high ratings and is recognized as one of the best workplaces in San Antonio, Austin, Texas, and the country.

Randolph-Brooks Federal Credit Union is currently searching for an IT Cloud Services Engineer to join the IT Platform Services team. This role offers a hybrid schedule (remote / onsite) after a training period. Training will take place at RBFCU Administrative Service Center : 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within Texas and be able to perform all work from a home office in Texas.

To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.

  • Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).
  • Must provide a home workspace that is safe, suitable for work, and within a distraction-free environment.

Under supervision, the IT Cloud Services Engineer will assist in the design, implementation, and maintenance of cloud-based architectures and services using platforms such as Microsoft Azure and Office 365. Supports senior engineers in deploying cloud infrastructure, configuring services, and ensuring optimal performance. Participates in monitoring cloud environments, troubleshooting issues, and contributing to security measures. Collaborates with cross-functional teams to understand requirements and implement solutions that align with organizational goals. Performs related duties as required.

Essential Functions and Responsibilities :

  • Assist in Cloud Deployment and Configuration : Support the setup and configuration of cloud resources, including virtual machines, storage accounts, and networking components.
  • Support Cloud Architecture Initiatives : Contribute to the development and implementation of cloud architectures under the guidance of senior engineers.
  • Monitor Cloud Services : Participate in monitoring the performance and availability of cloud services, responding to alerts and performing basic troubleshooting.
  • Implement Basic Security Measures : Assist in applying security best practices to protect cloud environments, including managing access controls, and assisting in compliance efforts.
  • Collaborate with Teams : Work with other IT teams and stakeholders to support cloud-related projects and initiatives.
  • Maintain Documentation : Help in creating and updating documentation for cloud configurations, processes, and procedures.
  • Professional Development : Stay informed about emerging cloud technologies and best practices to enhance skills and contribute to team knowledge.
  • All other duties as assigned (note : essential functions and responsibilities may change or new ones assigned at any time with or without notice).

    • Requirements :

  • High School Diploma or GED
  • Minimum of one year experience with cloud platforms
  • Basic knowledge of networking and security practices
  • Strong analytical and problem-solving skills
  • Basic understanding of identity management in Extra ID
  • Experience managing Microsoft 365 admin portals
  • Knowledge of IT Security vulnerability management best practices, especially within cloud environments
  • Basic scripting (PowerShell, Bash)
  • Familiarity with cloud automation and monitoring tools

    • Desired Certifications :

  • MS-900 Microsoft 365 Fundamentals : Describe Microsoft 365 apps and services
  • MS-900 Microsoft 365 Fundamentals : Describe Microsoft 365 security and compliance capabilities
  • MS-900 Microsoft 365 Fundamentals : Describe Microsoft 365 pricing, licensing, and support

    • Preferred :

  • Successful completion of a bachelor's degree in computer science or information technology is preferred; or an equivalent of four years of work-related experience in lieu of degree

    • Equal Employment Opportunity : All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

    RBFCU is proud to offer a comprehensive benefits package, including :

  • 401(k) with matching incentives — up to 10 percent
  • Competitive pay
  • Medical, vision and dental benefits available to employees and their families from the first day of employment
  • Life insurance
  • Flexible Spending (FSA), Health Savings (HSA) and Dependent Care account options
  • Paid time off
  • Parental leave

    • Company-paid benefits include :

  • Long-term disability
  • Basic life insurance
  • Wellness program
  • Credit-monitoring service
  • Employee assistance program
  • Training and volunteer opportunities

    • Job Details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : Banking and Financial Services

    • Note : This description reflects the current requirements and may be subject to change. Referrals increase your chances of interviewing at Randolph Brooks Federal Credit Union.

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    Cloud Engineer • San Antonio, TX, US