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Clerk

Clerk

Niemann FoodsMacomb, Illinois, United States, 61455
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SUMMARY

The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customer's orders in a friendly, accurate, efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provides excellent customer service, ensuring positive customer relations and satisfaction
  • Assists with general care of all animals
  • Assists with stocking of pet supplies deliveries and back stock, including building and filling displays
  • Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.
  • Processes and is accountable for other services handled at the register.
  • Ensures proper handling of all forms of tender and coupons.
  • Performs fixed activities as assigned by Store Director.
  • Answers incoming phone calls using proper phone etiquette
  • Assists with store maintenance and cleaning on the sales floor and backroom.
  • Follows all store and department policies and procedures.
  • Other duties as assigned

KEY ATTRIBUTES

  • Excellent customer service skills, friendly
  • Passionate about animals
  • High energy level
  • Ability to follow directions
  • Good organizational skills
  • Motivated

    • SUPERVISORY RESPONSIBILITIES

  • This job has no supervisory responsibilities.

    • EDUCATION and / or EXPERIENCE

  • Some animal knowledge

    • LANGUAGE SKILLS

  • Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Write routine reports and correspondence
  • Present information and respond to questions from customers or associates

    • MATHEMATICAL SKILLS

  • Basic math concepts (addition, subtraction, division, multiplication)

    • CERTIFICATES, LICENSES, REGISTRATIONS

  • Some locations may require Power Industrial Truck Certification

    • RECOMMENDED EQUIPMENT

  • Slip resistant shoes with closed toe and heel
  • Safety Cutter
  • Apron
  • Uniform per store policy

    • PHYSICAL DEMANDS

    Regularly (Over 2 / 3 of the time)

  • Stand
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Communicate with associates and customers
  • Lift and / or move up to 30 pounds

    • Frequently (Between 1 / 3 and 2 / 3 of the time)

  • Walk
  • Stoop
  • Kneel
  • Crouch
  • Crawl
  • Lift and / or move up to 50 pounds

    • Occasionally ( Less than 1 / 3 of the time)

  • Climb
  • Balance
  • Lift and / or move up to 100 pounds

    • Vision

  • Close
  • Distance
  • Ability to adjust focus
  • Ability to distinguish colors

    • WORK ENVIRONMENT

    Regularly

  • Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines

    • Occasionally

  • Work in high places
  • Fumes or airborne particles
  • Toxic or caustic chemicals
  • Risk of electrical shock
  • Outside weather conditions

    • Noise Level

  • Moderate

    • PAY RANGE (depends on industry experience)

    BENEFITS (eligibility based on full-time / part-time status)

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program
  • Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
  • Position requirements may vary by store location

    • PI5354ce44c88d-30511-34958759

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    Clerk • Macomb, Illinois, United States, 61455

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