Manager of Service Solutions and Development - Grand Rapids MIApplied Innovation • Grand Rapids, MI, US
Manager of Service Solutions and Development - Grand Rapids MI
Applied Innovation • Grand Rapids, MI, US
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job_description.job_card.job_descriptionPrevious management experience in technology or training is preferred. Excellent communication and problem-solving skills. Strong leadership skills, project management skills, and vendor management. Passion for training and developing a team. 10% travel. High School Diploma or higher education. Valid driver's license with a clean driving record Applied Innovation offers a full benefits program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunities for advancement. Powered by JazzHR
Applied Innovation is seeking a Manager of Service Solutions and Development to oversee our Network Connectivity, Solutions, and Training teams.
Responsibilities :
- Lead and manage direct reports across networking, software solutions, and training.
- Develop and execute strategies that align technology services with business goals and customer needs.
- Collaborate with vendors to source, evaluate, and manage technology and training solutions.
- Ensure alignment between technical teams and the delivery of amazing customer service.
- Foster a culture of innovation, accountability, and professional development within the teams.
- Manage budgets, resource allocation, and project timelines.
- Evaluate and prepare performance appraisals, resolve personnel issues, and interview and hire team members.
Requirements :
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Manager Service • Grand Rapids, MI, US