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Alarm Service Technician

Alarm Service Technician

Allied Fire ProtectionSan Antonio, TX, US
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Job Description

Job Description

ALARM SERVICE TECHNICIAN

JOB DESCRIPTION

Job Responsibilities include but are not limited to :

  • Installation of fire alarm systems in residential, commercial, and industrial buildings
  • Installation, service, and trouble-shooting of fire alarm systems along with all its related equipment
  • Be a leader : oversee, direct, and delegate appropriate tasks to fulfill project completion deadlines, meet scheduling requirements, and exceed the goals established by the fire alarm service superintendent.
  • Ensure project results are achieved within financial and productivity budgets
  • Accurately complete, execute and process paperwork / electronic or paperless required by the office and corporate management systems
  • Ensure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacture’s requirements
  • Conduct / coordinate necessary testing of the system Ensure required certifications are complete.
  • Instruct and train Helpers, apprentices, or other personnel in the basic process of service, repair and / or system installation
  • Coordinate the daily work schedules and direct the daily tasks / productivity of assigned employees
  • Maintain inventory on service vehicle
  • Perform all other duties assigned

Expectations :

  • Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
  • Safety First
  • Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.
  • Ensure timely and accurate Incident and Accident Reporting
  • Hold yourself accountable for all Safety Initiatives
  • Hold yourself accountable for Safe Driving of Company Vehicles
  • Ensure awareness and support of Stop Work Authority
  • Complete all Training Requirements – Safety, Certifications, etc.
  • Submit accurate Timesheet – job numbers / names, OT and travel pay, completed on time, etc., support transition to Electronic timesheet submittal
  • Ensure all required documents are complete, accurate and professional, with required signatures
  • Ensure proper Inventory Management – review, update, and approve packing slips – submitted timely, proper material management
  • Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc.
  • Keep jobsites clean and organized
  • Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent
  • Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc.
  • Timeliness – at the job on time; attendance; communication with supervisor; paperwork
  • Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
  • Maintain Quality Control i.e. reduce the need for return trips and warranty work
  • Maintain a Professional appearance
  • Communicate effectively and professionally within the department and with internal and external customers
  • Teamwork – maintain positive interactions within your team, local office, etc.
  • Actively Participate in required team meetings
  • Ability to work overtime, out of town or on-call as needed

    • Knowledge :

  • Must have knowledge of fire alarm systems
  • Understand fire alarm installation requirements
  • Ability to properly read fire alarm blueprints
  • Minimum education of High School Diploma or Equivalent
  • Forklift and scissor lift certification, preferred
  • FAL required.
  • Understanding of NFPA codes and standards

    • Work Experience :

  • Minimum of 5 years of experience

    • Skills and Competencies

  • Ability to take direction from upper management
  • Accurately complete and maintain all paperwork
  • Maintain vehicle and tools as per company policy
  • Must have valid state driver's license and good driving record
  • Self-motivated, Ambitious, Interactive, Communicative, Detail-oriented and Organized
  • Knowledgeable with NFPA 72 rules and all necessary codes
  • Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
  • Demonstrate positive team work and ability to be a team leader and mentor
  • Maintain a clean and safe work environment
  • Comply with all company safety practices and the safety handbook
  • Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction
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