A company is looking for a Senior Managed Onboarding Manager to lead onboarding processes for strategic clients.
Key Responsibilities
Serve as the primary onboarding contact for strategic clients and translate their needs into structured plans
Collaborate with cross-functional teams to ensure high-quality execution and manage client escalations
Create playbooks and documentation to streamline future onboarding processes and recommend enhancements
Required Qualifications
5+ years of experience in eCommerce account management, consulting, or digital marketing
Proven track record of delivering measurable results for high-value clients
Deep understanding of retail media best practices and digital advertising KPIs
Exceptional project management skills with the ability to manage multiple complex projects simultaneously
Proactive approach to streamlining processes and workflows
Onboarding Manager • Olympia, Washington, United States