Medical Assistant II - Rheumatology Department - Burlington

Medical Assistant

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Under the general supervision of the designated supervisor (depending on the location) and in collaboration with a clinical overseer, where applicable, the Medical Assistant is responsible for assisting in the delivery of high quality and safe clinical care. S / he will assist with patient care and operational flow by providing guidance to other clinical team members and performing clerical and clinical duties as needed within the scope of their training and applicable to the kind of practice and patient population.

Essential Duties & Responsibilities

• Advanced Epic Knowledge

Acts as first point of contact for basic Epic related questions from Medical Assistants and Clinical Staff

Proactively problem solves basic issues with the ability to understand, listen, and solve or escalate any issues before they become more serious.

Facilitates orientation, including scheduling of orientation activities and tracking that specific orientation activities were completed.

As a Medical Assistant II this position performs all functions and responsibilities as specified below as well as mentors and coaches other Medical Assistants to assist them in meeting Medical Assistant functions and performance expectations.

Clinical Considerations and Decision Making : Ways in which the MA comes to understand the problems, issues or concerns of patients / families, to attend to relevant / critical information and to respond in concerned and involved ways.

Minimum Qualifications :

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer / Veterans / Disabled