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Onboarding Specialist
Onboarding SpecialistLifetime Assistance Incorporated • Rochester, NY, US
Onboarding Specialist

Onboarding Specialist

Lifetime Assistance Incorporated • Rochester, NY, US
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Job Description

Job Description

Lifetime Assistance – Onboarding Specialist

Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance , our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview :

Job Title : Onboarding Specialist

Location : 425 Paul Road, Rochester, NY 14624

Department : Human Resources

Employment Type : Full Time - 40 Hours Weekly

Starting Wage : $23 - $25 per hour

Why You Should Work for Lifetime Assistance?

  • No-Premium Health Insurance : Access comprehensive healthcare without added cost.
  • Education Support : Access tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 Scholarship per semester — plus micro-credential stipends up to a $750 and SUNY partnerships.
  • Paid Training & Coaching : Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
  • Career Growth : Clear pathways to advancement, leadership training, and coaching support.
  • Work-Life Harmony : Flexible scheduling and generous paid time off ensure sustainable balance.
  • Join a Caring Culture : Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities :

Onboarding Process Coordination :

  • Maintain accurate status updates in the Applicant Tracking System (ATS) throughout the onboarding process.
  • Establish onboarding accounts and send instructional welcome emails within 24 hours of new hire assignment.
  • Ensure all hiring paperwork is submitted by new hires.
  • Contact new hires within 24 hours of assignment to initiate the onboarding process and establish a supportive relationship as their main point of contact throughout the onboarding process.
  • Send TB screening authorization to the lab and track clearance status.

    • Compliance & Background Checks :

  • Initiate and complete the required background checks (for example : MHL, Fingerprinting, SCR and MetroData when applicable) within 24 hours of assignment.
  • Conduct additional screenings as needed and escalate concerns to the Director of Talent Acquisition.
  • Monitor and update the CBC database within 14 days of hire date, post-confirmation of new hire orientation attendance.
  • Track and follow up on TB screening documentation and liaise with providers when necessary.

    • Documentation & Records Management :

  • Ensure all hiring documentation is submitted to the Director of Talent Acquisition by the Wednesday prior to New Employee Orientation.
  • Verify I-9 identification and complete timeclock setup at New Employee Orientation (arrive 15 minutes early).
  • Maintain accurate records of required document completion and address any discrepancies or missing documentation.

    • Communication & Collaboration :

  • Serve as the primary point of contact for new hires throughout the onboarding process.
  • Collaborate closely with recruiters and the Director of Talent Acquisition to identify and resolve any onboarding delays or compliance issues.
  • Notify appropriate personnel when onboarding requirements are not met by the deadline.

    • Performance & Reporting :

  • Meet onboarding targets and key performance indicators on a weekly, monthly, and quarterly basis.
  • Provide regular updates and communicate any barriers to meeting onboarding objectives.

    • What You Bring :

  • Experience with HR systems, ATS platforms, and digital documentation preferred.
  • Prior experience in onboarding, HR, or administrative coordination preferred.
  • Must have reliable transportation.
  • Must pass all required background checks and clearances (e.g., SCR, Fingerprinting, SEL, MHL).
  • Excellent communication and customer service skills.
  • Detail-oriented with strong organizational and time management abilities.
  • Ability to work independently and as part of a collaborative HR team.
  • Strong computer proficiency, including Microsoft Office and video conferencing platforms.
  • Familiarity with HR documentation standards and hiring compliance protocols.

    • Our Mission & Culture :

  • Mission-Driven Work : Empowering individuals to live with independence and purpose—here, your work truly matters.
  • Inclusive & Supportive : A workplace built on respect, dignity, and a shared vision of inclusion.
  • Community Impact : Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

    • Are You Ready to Begin?

    If you’re passionate, caring, and ready to transform lives, including your own, apply today !

    Equal Opportunity Employer

    Lifetime Assistance is proud to be an Equal Employment Opportunity employer , we celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

    “I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”

    — Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us

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    Onboarding Specialist • Rochester, NY, US

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