Talent.com
Retail Service Specialist

Retail Service Specialist

O'Reilly AutomotiveFayetteville, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Service Specialist

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.

Bilingual candidates encouraged to apply.

Essential Job Functions

Lead store team members in providing excellent customer service to retail and professional customers.

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs.

Ensure telephone is answered according to company policy.

Ensure all buy online / ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.

Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.

Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.

Ensure team members are adhering to the posted work schedule, changes / deviations are being approved by a member of management, and team members are clocking in / out according to company policy.

Perform all store opening / closing duties, including performing day end procedures, verifying / securing money / deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming / disarming security alarms, and checking / securing / locking delivery vehicle(s) parked in secure designated area.

All other duties as assigned.

Skills / Education / Knowledge / Experience / Abilities

Required :

Strong communication skills

Ability to obtain RSS Certification

Desired :

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package :

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health / Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call 417-862-2674, ext. 68901.

serp_jobs.job_alerts.create_a_job

Retail Specialist • Fayetteville, NC, US

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Retail Service Specialist

Retail Service Specialist

O'Reilly AutomotiveSanford, NC, US
serp_jobs.job_card.full_time
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Store Assistant, Full Time

Store Assistant, Full Time

Circle KLillington, NC, US
serp_jobs.job_card.full_time
We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Seasonal Sales Associate (Store 5729)

Seasonal Sales Associate (Store 5729)

GameStopSpring Lake, NC, US
serp_jobs.job_card.full_time
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Seasonal Sales Associate (Store 3927)

Seasonal Sales Associate (Store 3927)

GameStopSanford, NC, US
serp_jobs.job_card.full_time
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Seasonal Sales Associate (Store 4975)

Seasonal Sales Associate (Store 4975)

GameStopFayetteville, NC, US
serp_jobs.job_card.full_time
GameStop Seasonal Sales Associate.At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
STORE CLERK TEMPORARY in SANFORD, NC S31139

STORE CLERK TEMPORARY in SANFORD, NC S31139

Dollar GeneralSanford, NC, US
serp_jobs.job_card.full_time
Dollar General Job Opportunity.Work where you matter at Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Store Associate

Store Associate

CVS HealthSanford, NC, US
serp_jobs.job_card.full_time +1
CVS Health Retail Store Associate.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming hea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Store Support

Store Support

Home Depot (Retail)Fayetteville, NC, US
serp_jobs.job_card.full_time
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Store Assistant

Store Assistant

Circle KSanford, NC, US
serp_jobs.job_card.full_time
We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Seasonal Retail Omni Fulfillment Teammate

Seasonal Retail Omni Fulfillment Teammate

Dick's Sporting GoodsFayetteville, NC, US
serp_jobs.job_card.full_time
Seasonal Retail Omni Fulfillment Teammate.At DICK'S SPORTING GOODS, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
  • serp_jobs.job_card.promoted
Part Time Retail Sales Consultant

Part Time Retail Sales Consultant

AT&TAberdeen, NC, US
serp_jobs.job_card.part_time
Part Time Retail Sales Consultant.Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store's busiest times, including evening and we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Seasonal Sales Associate (Store 3732)

Seasonal Sales Associate (Store 3732)

GameStopLumberton, NC, US
serp_jobs.job_card.full_time
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Spec-Retail

Spec-Retail

VerizonFayetteville, NC, United States
serp_jobs.job_card.full_time +1
A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
ASST STORE MGR in SANFORD, NC S00559

ASST STORE MGR in SANFORD, NC S00559

Dollar GeneralSanford, North Carolina, United States
serp_jobs.job_card.full_time
At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Shopper Team Member

Shopper Team Member

AmazonDublin, NC
serp_jobs.job_card.full_time
Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Seasonal Sales Associate (Store 5715)

Seasonal Sales Associate (Store 5715)

GameStopFayetteville, NC, US
serp_jobs.job_card.full_time
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Seasonal Sales Associate (Store 3790)

Seasonal Sales Associate (Store 3790)

GameStopLaurinburg, NC, US
serp_jobs.job_card.full_time
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Seasonal Sales Associate (Store 0889)

Seasonal Sales Associate (Store 0889)

GameStopFayetteville, NC, US
serp_jobs.job_card.full_time
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
ASST STORE MGR in FAYETTEVILLE, NC S07241

ASST STORE MGR in FAYETTEVILLE, NC S07241

Dollar GeneralFayetteville, North Carolina, United States
serp_jobs.job_card.full_time
At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Seasonal Store Support Teammate (Part Time)

Seasonal Store Support Teammate (Part Time)

BuckleFayetteville, NC, US
serp_jobs.job_card.part_time
Seasonal Store Support Teammate (Part Time).The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days