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MDR Analyst
MDR AnalystGuardz • Miami, FL, US
MDR Analyst

MDR Analyst

Guardz • Miami, FL, US
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Job Description

Job Description

Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding and rallying a dedicated team of 100 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. To this end, we introduced our comprehensive all-in-one Secure & Insure platform, and continue to grow and expand our team, our partnerships and our revenue.

We are looking for a motivated Junior / Medior MDR Analyst to strengthen our Security Operations team. The ideal candidate enjoys working with customers, analyzing alerts from EDR and ITDR solutions, and helping improve security based on real-world detections and incidents.

As a key member of the team, you will investigate security events, collaborate directly with customers, and contribute to refining detection and response processes.

Responsibilities :

  • Investigate and respond to security alerts from EDR and ITDR platforms
  • Collaborate with customers to discuss findings and provide clear, actionable advice
  • Think along with customers about how to further strengthen their security posture based on incidents and detections
  • Escalate complex issues to senior analysts when needed and contribute to effective incident resolution
  • Maintain a high level of customer satisfaction through clear communication and a proactive attitude
  • Support the continuous improvement of detection rules, playbooks, and processes

Requirements :

  • 3+ years of experience in a SOC, incident response, or similar role (internships and hands-on lab experience also considered)
  • Knowledge of EDR platforms (e.g., SentinelOne, Defender for Endpoint) and ITDR solutions
  • Understanding of Microsoft 365, Google Workspace and identity-related security concepts
  • Strong analytical skills and attention to details
  • Excellent communication skills, with the ability to explain technical issues clearly to customers
  • Customer-oriented mindset and a proactive attitude
  • Ability to work a flexible schedule, including evening or weekend shifts, based on on-call rotations
  • If you are passionate about cybersecurity, eager to learn, and motivated to work directly with customers to improve their defenses, we would love to hear from you!

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    Analyst • Miami, FL, US