Service & Repair Coordinator

Job Description

Job Description

The Coordinator is responsible for preparing, organizing, distributing, and filing work orders and related project documents and providing clerical support to the Department team. The support provided by the Coordinator allows the Department team to focus on meeting project deadlines and achieving total customer satisfaction. Reports to the Plant Manager.

Responsibilities :

• Performing clerical tasks including but not limited to data entry, filing, maintaining and storing records, and copying, scanning, faxing, and distributing documents.
• Strong Customer Service Skills
• Purchase machine parts and equipment. Review and expedite purchase orders.
• Input and update work orders. Review for timeliness and accuracy.
• Update and maintain various production reports and schedules.
• In-person, telephone, and written communication with customers, vendors, personnel and other employees to collect and provide information and resolve problems.
• Organize meetings and appointments.
• Contribution in being a Team player and sharing new Ideas with management
• Open mind to learn other duties and cross-train in other areas of the organization
• Provide clerical support to production personnel as needed. When necessary, this will involve spending limited time in the production area.
• Purchasing / Expediting and Price conscience decisions to bring products and services in to support the corresponding department
• Continuous support and productive information working with the Continuous Improvement Board for a smoother process
• Other related duties as assigned.

Requirements :

Benefits :