job_description.job_card.job_descriptionInstall and configure desktop softwareTroubleshoot all desktop installed softwareIdentify network problems involving desktop or laptop computersManage accurate inventory of desktop hardwareConfigure desktop hardware and software for new and existing usersResolve moderate end-user hardware / software problems including remote access softwareEnsure desktop software license complianceResolve technical problems with desktop equipment and softwareMaintain desktop software and hardware and also support mobile workforcePerform installation, configuration and upgrades on desktop hardware and softwareInstall new hardware, software and upgrades on desktop computers, and laptopsCustomize desktop applications to meet userBuild and configure desktop and laptop computers for new usersMaintain printers and related hardware / softwareWork primarily with desktop, and laptop hardware and softwarePerform onsite technical support to address desktop / laptop issuesTroubleshoot computer hardware and software problemsProvide expert level support of all desktop and network hardware and software applicationsResolve technical hardware and software issuesResolve technical problems with desktop computing equipment and software