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Customer Service Representative

Customer Service Representative

PrimebankLe Mars, IA, USA
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Essential Duties and Responsibilities

  • Open, close, and perform maintenance on all deposit accounts
  • Gather regulatory information required, prepare all paperwork, and have documents properly signed and completed
  • Provide customer support for all electronic banking products, including debit cards and credit cards
  • Miscellaneous cash handling responsibilities and other teller functions as necessary
  • Cross-selling other bank products
  • Direct customer service and troubleshooting

Qualifications

Education and Experience

  • A high school diploma or equivalent is required
  • Prior experience is preferred

    • Skills and Abilities

  • Excellent customer service skills including attentiveness and information retention
  • Strong ability to work with others in a manner exhibiting tact and diplomacy
  • Emphasis on accuracy and attention to detail
  • Working knowledge of computers and general office equipment
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    Customer Service Representative • Le Mars, IA, USA

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