Texas Licensed Customer Care Representative
VirtualVocationsWorcester, Massachusetts, United Statesjob_description.job_card.variable_hours_ago
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job_description.job_card.job_description
A company is looking for a Customer Care Representative - Specialty Service (CST Only).
Key Responsibilities
Deliver exceptional customer service while seeking solutions within compliance and legal requirements
Communicate with customers and agents via multiple channels while navigating various systems
Receive and respond to inquiries related to insurance matters and escalate unresolved issues
Required Qualifications
High School Diploma or equivalent required
Property and Casualty license required; assistance provided for obtaining the license
Minimum of 1-3 years customer service experience; call center experience preferred
Intermediate computer skills with the ability to navigate multiple systems simultaneously
Experience with Microsoft Office suite preferred
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Customer Care Representative • Worcester, Massachusetts, United States
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