Patient Service Representative (Santa Monica, CA)

IDR is seeking a Patient Service Representative (Santa Monica, CA) to join one of our top clients in Santa Monica, CA. This role is perfect for individuals with a clinical background who are eager to transition into administrative work. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview / Responsibilities for the Patient Service Representative (Santa Monica, CA) :

Serve as the primary contact for patient interactions, both in person and over the phone. Assist with patient check-ins and check-outs, including collecting co-payments and providing receipts. Verify and update patient demographics and insurance details using CS-Link / Epic. Schedule appointments, manage patient registration, and process referrals and authorizations. Maintain communication with patients and providers, addressing concerns and explaining policies.

Required Skills for Patient Service Representative (Santa Monica, CA) :

Experience with medical insurance processes, including referrals and benefit plans. At least two years of recent experience in an outpatient clinic or medical office setting. Proficiency in reading, understanding, and responding to detailed instructions. Ability to type 35-40 words per minute.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

LI- ONSITE