Accounts Receivable Specialist

Job Description

Job Description

Job Summary :

Join our team as an Accounts Receivable Specialist! In this role, you’ll ensure timely and accurate processing of client payments while collaborating closely with a small, supportive team. The ideal candidate is detail-oriented, proactive in identifying and resolving billing issues, and takes pride in contributing to a smooth and efficient accounts receivable process.

Duties / Responsibilities :

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions including having all Terms of Service on File with any or all Service Agreements for Customers.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
• Creates reports regarding the current status of customer accounts as requested.
• Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
• Collaborates with Office Manager in office to reconcile accounts receivable on a periodic (at least monthly) basis.
• Assists Office Staff in reconciling revenue accounts each month.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays any Customer accounts that are late, put-on hold or need to have payment for any customers that are looking to re-order product by updating QuickBooks, dispatching software with the appropriate verbiage or on-hold status.
• Helps answer any incoming phone calls to the office when possible and direct all phone calls accordingly.
• Performs other related duties as assigned.

Required Skills / Abilities :

Supervisory Responsibilities :

Education and Experience :