Intake Coordinator / Case Manager

Summary

Amethyst Consulting & Treatment Solutions, PLLC is seeking a compassionate and detail-oriented Intake Coordinator / Case Manager to join our dedicated team. This role is central to the enrollment process, ensuring a smooth, efficient, and client-centered experience from referral to admission. The Intake Coordinator will support both clinical and administrative functions, collaborate closely with the Chief Operating Officer or designee, and help expand our network of referral sources while upholding regulatory standards.

What You'll Do

• Process and review all incoming client referrals and coordinate timely follow-ups
• Schedule appointments and assist clients in completing intake documentation
• Track and report on referral source activity using internal systems
• Verify insurance eligibility and maintain logs of authorizations and expirations
• Communicate program services and pathways to new clients and stakeholders
• Collaborate with the Chief Operating Officer or designee on outreach, marketing, and contract development with insurance providers
• Support field staff with community-based information and care coordination during the treatment cycle
• Complete enrollment, treatment, and discharge paperwork, including research data collection
• Assist in maintaining compliance with local, state, and federal regulations
• Provide educational materials and case updates to referral sources
• Seek and suggest new marketing strategies and service opportunities
• Represent Amethyst positively within the provider and community landscape.

What We're Looking For

What We Offer :

Amethyst provides a competitive benefits package that includes :

You'll be eligible for benefits after completing a 90-day introductory period.

Apply today and take the next step in a career where your care makes a difference!

Please submit your resume and a brief cover letter explaining why you're interested in this role.