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Restaurant and Bakery General Manager

Restaurant and Bakery General Manager

Perkins Restaurant & BakeryDrexel Hill, PA, US
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Be A Part Of Our Success

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!

At Perkins Restaurant & Bakery, our employees are part of the Perkins extended family and the families we serve. You'll be responsible for making special days memorable and everyday meals something extraordinary. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!

We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too!

Summary Of Position

Manages the operations of assigned restaurant; responsible for achieving planned sales and profit levels for the restaurant through the implementation, management, and enforcement of company policies, procedures, programs, and performance standards. Delivers an exceptional guest experience and provide a great working environment for the staff.

Reporting Relationships

Reports directly to Regional Manager

Internal : Extensive contacts with all levels of store personnel as well as all home office departments.

External : Extensive contacts include guests, distributors, repair technicians, salespersons, and community organizations and schools.

Leadership Abilities

  • Demonstrates principles actions, uses sound judgment and follow through on commitments.
  • Anticipates problems and issues and makes timely and sound decisions.
  • Demonstrates a passion and working knowledge of food, liquor, beer and wine.
  • Leads by example and maintains a guest first focus.
  • Sets and shares goals with team, monitors and tracks progress of goals.
  • Directly and honestly addresses issues and resolves conflicts and seeks opportunities for improvement.
  • Clarifies roles, responsibilities, priorities and expectations.

Position Activities And Tasks

  • Directly supervises all unit management, INDIRECTLY SUPERVISES non-exempt employees during the hours of restaurant operation; directly accountable for all administration and operations, ensuring execution of all employee duties to guarantee maximum guest satisfaction and a quality work environment.
  • Responsible for achieving plan profit levels while ensuring maximum guest satisfaction.
  • Plans and analyzes unit's manpower, ensuring sufficient development and training of all employees, including management.
  • Required, under certain circumstances, to perform / assist all functions for all positions in the restaurant.
  • Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe and sanitary manner according to all established procedures, performance standards, and specifications.
  • Ensures the unit's compliance to productivity and service standards with a sufficient number of well-trained and productive employees.
  • Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements.
  • Ensures that inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application.
  • Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction.
  • Accountable for accurate financial data to include : payroll, cash and receipts, productivity food costs, security of funds, and operating expenses; prepares and reviews financial reports.
  • Attends scheduled regional meetings; makes presentations as requested.

    • Physical Requirements / Environment / Working Conditions

  • Extensive standing and walking for up to 8 hours
  • Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
  • Must be able to communicate clearly
  • Exposure to heat, steam, smoke, cold
  • Reaching heights of approximately 6 feet and depts. of 2 - 3 feet.
  • Must have high level of mobility / flexibility in space provided
  • Must have time management skills
  • Must be able to read, write and perform addition / subtraction calculations
  • Must be able to control and utilize fingers to write, slice chop and operate equipment.
  • Must be able to fit through openings 30" wide
  • Must be able to work irregular hours under heavy pressure / stress during busy times
  • Bending, reaching, walking
  • Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
  • Lifting up to 50 pounds
  • Exposure to dish and cleaning chemicals

    • Receives direction and training from Regional Manager as to the specific procedures and assignments.

    High school diploma; some college or degree preferred.

    1 - 2 years General Manager experience preferred

    This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

    Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace. The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years.

    We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

    U.S. Equal Opportunity Employment Information (Completion is voluntary)

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity / Affirmative Action record keeping, reporting, and other legal requirements.

    Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

    A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to :

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV / AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and / or other supports
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    Restaurant General Manager • Drexel Hill, PA, US