Fidelity TalentSource is hiring : Senior UX Designer in Roanoke

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior UX Designer to work in Fidelity’s Charitable group in Westlake, TX!

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Fidelity Charitable is looking for a Senior User Experience Designer who is passionate about making charitable giving simple and effective. We are crafting digital experiences that inspire Fidelity Charitable donors to make more of a difference with their philanthropic dollars. It’s a fast-paced environment where decisions are customer-centric, data-focused, collaborative, and iterative.

The Team

This role is part of the UXD & Digital Experience team creating experiences for donors, advisors, and internal associates. This role supports 2 agile teams and will work with their squads daily while reporting to the Director of Design. You’ll partner with analysts, business strategists, and developers to bring the work to life.

The Expertise You Have

7-10+ years of UX experience preferred

5+ years on agile teams delivering value in digital products preferred

Experience organizing, conducting, and / or using research to support evidence-focused design decisions a must

A digital portfolio we can review online is required

The Skills You Bring

Ability to understand and empathize with customer needs, motivations and behaviors, and translate them into compelling design

A drive to design the overall end-to-end user experience – from the big picture (the overall user experience and consistency across an entire product) down to specifics of UI layout for a feature or flow

Ability to create sketches, wireframes, user flows, mockups, prototypes, and other product artifacts to effectively communicate the why behind your designs while aligning with product requirements

An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing

Must have experience with and be comfortable working in a rapid, iterative software development process

Effective communication as a writer, presenter, and facilitator with the ability to give and receive feedback as a collaborator within various teams and design skill levels

Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better

Creativity, imagination, and curiosity

Meticulous and highly developed organizational skills including the ability to prioritize tasks and meet deadlines

Operational understanding of digital tools like Figma, Jira, and Confluence preferred

The Value You Deliver

Collaboration with other UX designers and stakeholders

Improving our digital experience to help deliver value to donors, advisors and, in turn reduce issues for our service delivery teams.

Connecting people across the organization to align on a common opportunity space and facilitate idea generation.

Identifying or conducting user research to understand the customer problems to address

Demonstrating to others ‘how’ and ‘why’ design decisions are made.