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Brand Manager, The Department at Hudson's

Brand Manager, The Department at Hudson's

CONTINENTAL SERVICESDetroit, MI, US
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Brand Manager, The Department at Hudson's

The Brand Manager will be instrumental in developing and executing the marketing collateral program and managing onsite media creation to elevate the brand presence of The Department at Hudson's. This role requires a creative and detail-oriented individual with strong project management skills and the ability to collaborate effectively with multiple stakeholders, including Marriott, Forte Belanger, Bedrock, and a third-party marketing firm. Reporting with a dotted line to the Director of Sales and Marketing for Marriott and the Vice President of Hospitality for Forte Belanger, the Brand Manager will ensure all marketing materials align with brand standards and support the overall marketing and sales strategies.

Key Responsibilities

Marketing Strategy & Planning

  • Develop and oversee the comprehensive marketing strategy, aligning with partner business priorities (The Department at Hudson's, Marriott International, Forte Belanger, Bedrock).
  • Participate in Strategy Meetings to articulate current marketing initiatives and their alignment with revenue goals.
  • Partner with Revenue Management to develop and execute promotional strategies, including Digital strategy, paid media, and email marketing.
  • Lead positioning efforts and ensure pull-through of promotions and campaigns.
  • Manage the overall marketing budget, reconcile plans with forecasts and accruals, and track ROI for all marketing investments.
  • Run, review, and analyze marketing performance reports to refine strategy and share insights with stakeholders.

Content & Collateral Development

  • Lead development, design, and production of marketing collateral (menus, brochures, signage, digital templates) ensuring consistency with brand standards across all partners.
  • Manage inventory and distribution of marketing materials, collaborating with vendors and ensuring timely, high-quality, and budget-compliant production.
  • Partner with stakeholders to pull through the overarching content strategy, overseeing messaging across website, third-party sites, and hotel microsites.
  • Manage photography and video assets : plan and execute shoots, oversee post-production, and ensure appropriate distribution.
  • Digital Marketing & Social Media

  • Manage 3rd party agencies and assist in developing annual digital marketing plans, including paid media, social media, and third-party platforms.
  • Ensure maximization SEO / SEM performance and recommend updates in collaboration with internal teams and external agencies.
  • Define and lead agency implementation of social media strategy, including paid campaigns, content calendars, and community engagement.
  • Identify and maximize digital opportunities with third-party and local partner sites to enhance visibility and drive revenue.
  • Brand, Partnerships & Public Relations

  • Serve as brand guardian, ensuring all marketing and communications reflect appropriate voice, messaging, and positioning.
  • Align with partner business set to define 3rd party partnerships and PR strategies, managing relationships with external partners, and agencies.
  • Work with partners and 3rd party agencies to plan and execute PR promotions, events, and local activations in partnership with F&B and hotel operations teams.
  • Maintain proactive communication with VP of Hospitality, Director of Sales and Marketing, Bedrock and other internal stakeholders to share trends and best practices.
  • Onsite Media & Activation

  • Coordinate and manage onsite media shoots in collaboration with Marriott, Bedrock, and third-party agencies.
  • Capture dynamic, real-time content to support digital storytelling and broader campaigns.
  • Collaboration & Stakeholder Management

  • Act as the key liaison among all stakeholders (Marriott, Forte Belanger, Bedrock, third-party marketing firms) to align on strategy and execution.
  • Work closely with the Vice President of Hospitality and Director of Sales and Marketing and other internal leaders to meet sales support needs.
  • Foster strong relationships with internal teams, external vendors, and agency partners to ensure timely, effective marketing execution.
  • Project & Performance Management

  • Lead project timelines and deliverables across all marketing initiatives, using tools like Smartsheet for tracking.
  • Ensure all marketing projects are completed on time, within scope, and within budget.
  • Regularly report on progress, insights, and performance metrics to stakeholders and leadership.
  • Skills, Knowledge & Expertise

  • Bachelor's degree in Marketing, Communications, Graphic Design, Hospitality, or a related field.
  • Minimum of 3-5 years of experience in a marketing role, preferably within the hospitality, event, or luxury industry.
  • Proven experience in developing and managing marketing collateral programs.
  • Experience in coordinating and executing onsite photo and video shoots.
  • Strong understanding of branding principles and visual communication.
  • Excellent project management and organizational skills.
  • Strong written and verbal communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite. Familiarity with design software (e.g., Adobe Creative Suite) is a plus.
  • Experience working with multiple stakeholders and managing dotted-line reporting structures is advantageous.
  • Knowledge of the Detroit market and event industry is a plus.
  • About The Department

    The Department at Hudson's bridges the Hudson's of old and new. Its name is directly inspired by the J.L Hudson's Department Store, and calls to the purpose of the iconic landmark's existence. Its brand, seen through the visual elements of logos, room names, colors and more, was created with a timeless, retro feel reminiscent of the details and history of Hudson's. Though a change in architecture, technology and design has occurred, the new Hudson's development was created with a similar intention as the old : a place where Detroiters and visitors around the world gathered. Out of the entirety of the Hudson's development, The Department is the pinnacle of retaining this sense of sophisticated place and special gather.

    Our Hiring Process

    Stage 1 : Applied

    Stage 2 : Review

    Stage 3 : Phone Interview

    Stage 4 : Hiring Manager Interview

    Stage 5 : 2nd Hiring Manager Interview

    Stage 6 : Hired

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    Manager Brand • Detroit, MI, US

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