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$105,000 • / Annually - General Manager - Dave's Hot Chicken Portland, OR Area

$105,000 • / Annually - General Manager - Dave's Hot Chicken Portland, OR Area

DHCPortland, OR, US
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General Manager

Location : Portland, OR Salary : $105,000 ($80,000 annually + Up to $25,000 in bonuses)

About Us : At Dave's Hot Chicken, we're not just serving up mouthwatering chicken; we're building a community of passionate people who love flavor, fun, and a fast-paced environment. We're expanding quickly and looking for a dynamic, experienced, and driven General Manager to lead our team and take our restaurant to the next level!

Position Overview : The General Manager is responsible for overseeing the day-to-day operations of our restaurant, ensuring a high standard of food quality, customer service, and team performance. As the GM, you will play a key role in fostering a positive, collaborative work culture, driving sales, and ensuring operational excellence. This is a leadership position that requires strong business acumen, excellent communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities :

  • Lead, motivate, and develop a team of managers and staff to achieve operational goals and exceed customer expectations.
  • Oversee daily operations, including inventory, staffing, customer service, and food safety.
  • Drive sales through effective marketing, promotions, and community engagement.
  • Manage the P&L, ensuring profitability while maintaining operational efficiency.
  • Develop and execute strategies to improve customer satisfaction and retention.
  • Ensure compliance with health, safety, and company standards at all times.
  • Handle employee performance, training, and development, fostering a positive and high-performance work environment.
  • Resolve customer complaints and issues promptly and professionally.
  • Monitor and maintain restaurant budget, controlling labor and food costs.

Qualifications :

  • 2+ years of experience in restaurant management, preferably in a fast-casual or QSR (Quick Service Restaurant) environment.
  • Must be at least 18 years of age.
  • Proven track record of managing teams and driving operational success.
  • Strong leadership, organizational, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Knowledge of food safety standards and operational procedures.
  • Strong financial acumen, with the ability to manage budgets, labor, and food costs.
  • Passion for food, hospitality, and creating an outstanding customer experience.
  • Spanish bilingual a plus
  • Basic computer knowledge.
  • Benefits :

  • Competitive salary of $105,000
  • ($80,000 annually, plus performance-based bonuses (Up to $25,000))
  • Paid time off and holiday pay.
  • Comprehensive health benefits, including medical, dental, and vision.
  • Employee discounts on delicious Dave's Hot Chicken!
  • If you're ready to join a fast-growing, exciting brand and lead a passionate team to success, apply today to be a part of the Dave's Hot Chicken family!

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    General Manager • Portland, OR, US

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