Oracle Utilities Cloud Consultant
Location : Remote with occasional travel (as required by client)
Type : Contract
Overview
Mako s Utilities client is seeking an experienced Oracle Utilities Cloud Consultant to support a critical digital transformation initiative focused on customer engagement, asset management, and field service operations. The consultant will play a key role in implementing and integrating Oracle Cloud solutions specifically Customer Cloud Service (CCS), Work and Asset Cloud Service (WACS), and Oracle Field Service (OFS) across a multi-utility environment.
Key Responsibilities
- Lead or support full lifecycle implementation efforts including configuration, integration, testing, and post-go-live optimization
- Customize and configure Oracle Utilities Cloud applications based on functional and technical requirements
- Drive implementation and optimization of Oracle CCS, WACS, and OFS modules
- Conduct workshops and training sessions for business users and technical teams
- Collaborate with integration partners to ensure seamless connectivity with ERP (e.g., SAP), GIS, AMI, and other platforms
- Develop functional specifications, process flows, training materials, and other documentation
- Support change management, post-go-live stabilization, and continuous improvement initiatives
- Ensure compliance with internal governance, data security, and utility industry regulations
Required Skills & Experience
5+ years of experience in Oracle Utilities, including at least 2+ years working with Oracle CCS, WACS, and OFS (cloud versions)Strong knowledge of utility processes including customer service, billing, asset lifecycle management, and field operationsHands-on experience with Oracle Integration Cloud (OIC) and REST API integrationsExposure to Oracle Cloud Infrastructure (OCI) and SaaS delivery modelsExcellent communication and stakeholder management skills, with proven ability to collaborate across teamsPreferred Qualifications
Oracle Utilities Cloud Certifications (CCS, WACS, OFS)Experience working in Agile or Scrum-based delivery environmentsFamiliarity with utility data standards such as CIM and ISO