Job Description
Job Description
Job Summary : The Administrative Assistant assists the Property Manager and Assistant Property Manager in managing all move-ins, move-outs, re-certifications and unit inspections for the property. This position regularly processes detailed paperwork and interacts extensively with residents and staff. The ideal candidate is a team player with strong interpersonal, customer service, and organizational skills who pays attention to detail and thrives in active and bustling neighborhoods.
Status : Full-time, Nonexempt, Regular.
Location : Chinatown neighborhood, San Francisco
Hours : Monday through Friday, 9 : 00a.m. to 5 : 30p.m.
Salary : $25.06 - $26.38 per hour; Comprehensive Benefits
The Organization : A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and / or manage approximately 36 affordable housing buildings serving over 4,500 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.
What You Will Do
Essential Functions
- Process daily email / mail and screen phone calls
- Handle typing, photocopying, faxing, scanning, and filing
- Create and maintain tenant files, work orders, referral lists & tenant rosters
- Create and ensure letters and notices are delivered on time to tenants
- Handle office hours & triage tenant complaints & work orders to appropriate staff
- Assist with monthly rent collection, batching and depositing
Job Responsibilities
Regularly update all tenant rosters, referral lists and ongoing tenant dataAssist with typing up letters, notices to enter, and warnings to tenantsAssist with creating monthly newsletter to tenantsCheck property mail, rent, and work order boxes daily and distribute to appropriate staffRelay any reasonable accommodation request to Property Manager or Assistant ManagerProcess daily email and screen phone callsMaintain orderliness of property management officeHandle typing, photocopying, faxing, and filingResponsible for managing the building when Property Manager and Assistant Property Manager are off-siteAssist in rent collection and processingEnter work orders in Yardi softwareOther duties to support Property Manager as neededOther :
Embody organization values (respect & compassion, empowerment, teamwork)Contribute to a safe and pleasant work environmentFollow policies, procedures, and safe work practicesOther duties as assignedWhat You Bring
Working knowledge of Microsoft Word, Excel, and OutlookGood written and verbal communication skillsAbility to work independentlyPleasant and professional manner with residentsAbility to work with people of diverse social, economic, and ethnic backgroundsEducation and Experiences ( Minimum Qualifications )
One (1) year office or administrative experienceOne (1) year experience using MS Excel (including formulas) for work or projectsOne (1) year experience using MS Word, Outlook, and the InternetBilingual in Cantonese and EnglishHigh school graduate or GED equivalentBasic math skillsPreferred Qualifications
Biliterate in Chinese and EnglishExperience with low-income / affordable residential property managementExperience with security and / or reception workTax Credit Specialist (TCS), Certified Occupancy Specialist (COS), California Certified Residential Manager (CCRM) or other equivalent designationsExperience with Property Management software, especially YardiPowered by JazzHR
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