RQI Specialist ILaerdal Medical • Gatesville, TX, United States

RQI Specialist I

Laerdal Medical • Gatesville, TX, United States

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RQI Specialist I

Join our team as an RQI Specialist I and play a

key role in supporting our mission of Helping Save Lives! You'll be responsible for

configuring, refurbishing, and shipping RQI (Resuscitation Quality Improvement)

systems and equipment to meet customer needs. This hands-on position is ideal

for someone who enjoys technical work, logistics, and making a difference in

healthcare outcomes.

Position Overview :

This position is responsible for performing configuration of RQI inventory, to meet customer's needs, based on data supplied by the RQI Lead Specialist or RQI DC Manager.

and / or

Responsible for performing physical RQI Exchange Manikin Refurb process, and Exchange Laptop Refurb process, maintaining finished refurb inventory, and shipping exchange RQI units to existing customers, based on Service Orders entered by RQI Support Specialists.

Position Schedule :

Monday-Friday 8 : 00am-4 : 30pm

Monday-Friday 7 : 00am-3 : 30pm

Position Pay Rate : $15.50 per hour

Essential Duties and Responsibilities :

Configure RQI systems, including update / loading of PC from MDT system
Perform Work Orders in QAD to consume inventory used in product builds RQI Service Support
Perform RQI Service product repair and refurb process
Perform Work Orders in QAD to stock finished refurb units
Able to perform RMA shipments in QAD of refurb RQI units, based on Service Orders entered by RQI Support Specialists

Qualifications / Competencies / Position Requirements :

Knowledge, Skills, and Abilities :

Ability to follow safety practices and principles

Ability to utilize MS Office software effectively

Ability to set-up and manipulate software installations

Must be able to work under short timelines and pressure while maintaining delivery demands

Ability to prioritize and plan work activities and use time efficiently

Detail-oriented with attention to quality and thoroughness

Willing and able to adapt to changes in the work environment; manage demands in connection with delays or unexpected events

Education and Experience :

High school diploma or equivalent

Minimum of 1 years' warehouse or manufacturing experience

Physical Demands :

Must be able to lift and move up to 50 pounds

Digital dexterity and hand / eye coordination in operation of equipment

Regularly required to climb, sit, stand, bend, reach, stoop, crouch, and move about the facility

Ability to communicate with customers and / or other team members via phone or in person

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Specialist • Gatesville, TX, United States